「Booked a suite for 2 nights in their tower as the main lower hotel under Reno’s. Check-in was good. Given a suite on 10th floor. Carpets throughout were filthy with stains, including the elevators. Parts of suite furniture and bath cabinets very worn out. On second morning, no hot water to the suite, which didn’t allow us to shower prior to our long journey back home. Hotel clerk advised and was empathetic, but said could not offer any refund back as booked through Expedia. Offered a breakfast...