小東海 3 星級酒店 | 酒店優惠低至 HK$133

「We are totally disappointed by the room and quality standards of Fairmont Haitang Bay in Sanya. We had high hopes on Fairmont, being a prestigious US hospitality brand, and left it the very last stop of our four-day-three-night itinerary. The room facilities are not professionally installed. Room size (allegedly 63 sq m but nowhere near it) and arrangement are not the same as the website suggested. I would understand this kind of standards coming from a three-star class but we paid US$200 for it...

「Hotel staff are not friendly so do not expect any greetings nor smiles from them. They were not helpful nor keen in giving information about attractions nearby. Getting your luggage to and from the room was not convenient as there wasn’t any lifts. We had to carry our own luggage up the stairs so do not carry any heavy luggage if you decide to stay here. No bellboy here. 」

「酒店在三亞灣,風景很美.酒店外表也很美,像高尚住宅.但房間裡卻很大分別...首先是一進房間發現沒有自來水,空調開不到,跟前堂投訴但她們說工程部要下午才上班.於是我們外出,以為工程部會下午來修理,但到我們晚上回來發現一切都沒有做過,又到前堂投訴才叫晚間的工程部員工上來修理.另外工程部員工到來時很沒禮貌,態度很差. 房間有洗衣機,但沒有電話,對外地遊客沒有本地電話如要找前堂部會很不方便. 房間衛生非常差,我們在房間打死了兩隻蛶螂.床也有細小昆蟲,柜內的被子也很糟,有大陣異味及很多黃色污漬,令我們睡覺也不敢蓋那張被子.」