布雷克伍德 4 星級酒店 | 酒店優惠低至 HK$1,215

「We're Asian travelers for businesses visit here this is our 2nd time staying herr, great services and friendly staffs here, we'll surely back here again.」

「The soundproofing in the guest room is very good, and the stay is very comfortable.」

「5 stars」

「Good location is the key, the hotel restaurant is also great, as well as the indoor swimming pool」

「It's too expensive！」

「good」

「Hotel computer bug lost me $600. Staff refused to acknowledge was unreasonable. Seeking a 6/15-17 stay starting the next day (Mon), fat fingered 6/14-17, starting Sunday, 1130pm the night of booking. Showed up Mon afternoon to check-in. Saw my mistake, I’d overpaid for 30 mins of an empty room. Nbd, I said, my mistake, I’ll eat it. But the computer canceled my entire stay as a “no show.” No call, email, msg (event thru app) from hotel. Now Expedia says no refund if YOU cancel, but the hotel...

「Our group of three booked a two beds room at the hotel, but the hotel gave us a room with a king bed. At check-in, the front desk staff did not inform us of the error, so we had to go back downstairs with our luggage to find out why. The front desk staff told us that there were no twin rooms available (we had already paid in full when we made the reservation and don't understand why a room wasn't reserved). They then offered us a room with a sofa that could be unfolded into a bed. Since it was...