「I stayed at this hotel for four days, and this is my second review. In my first review, I gave the highest grades because the front desk staff during my initial check‑in were excellent. Unfortunately, my second check‑in was handled by a staff member with noticeably poorer manners, and the shower fixture in my bathroom was also falling apart.
I hope these issues are just individual cases, as the hotel does have good potential when service is consistent.」
「I stayed at this hotel for four days, and this is my second review. In my first review, I gave the highest grades because the front desk staff during my initial check‑in were excellent. Unfortunately, my second check‑in was handled by a staff member with noticeably poorer manners, and the shower fixture in my bathroom was also falling apart.
I hope these issues are just individual cases, as the hotel does have good potential when service is consistent.」
Anthony Wai Hung