Lester 4 Stars Hotels

"Room provided great view of the river. We appreciated the ample onsite parking. We found breakfast buffet options a lot better than the dinner options. We were surprised that there was only one rolling desk chair in the room but no club chair for a 2 queen bed room. It seems like a small thing until you have a senior guest that needs sturdy seating. Front desk was unable to provide a chair upon request. We requested a bulb for the floor lamp that wasn’t working and are still waiting. They offered complimentary coffee bar and concession shop coupons for the inconveniences. Staff seemed a little stressed; most pleasant was the porter who took our luggage to our vehicle. Overall not a bad stay, but would definitely expect more from the Hilton brand name."

"Good hotel very convenient for the centre. Could have been more on top of restocking room with toilet paper and soap but otherwise good!"

"Outstanding location!"

"Having the water bottle fill up station on each floor and the coffee machine in the lobby was wonderful."

"Though we would like the ADA accessible double queen to be a bit larger to accommodate a wheel chair, we appreciated the shower/bath handles, low heights for hangers, and close vicinity to the elevator. There are also lots of power outlets for your devices! From Front desk to room service, to security, every staff member we encountered was always kind, above and beyond friendly, and helpful."

"Staff was nice, Had everything we needed but I’ve never been in such a dusty room. HVAC definitely needs a maintenance/upgrade. I dusted room daily myself but within minutes dust was settling again from the dirty HVAC unit. They are under some renovations so I’m sure there will be plenty of upgrades sometime soon. "

"Room was clean. Door to the bathroom did not shut all the way."

"Wonderful stay. The staff is warm and friendly. The decor of the lobby is casual, elegant and trendy. There is a lounge just off the lobby that was a nice retreat to escape read a book or take a business call. The rooms are well appointed, clean and spacious. I had access to the “M-club” room which offered a nice array for breakfast, complimentary snacks and drinks through the day and nice evening offerings. The staff in there were also very friendly and service minded. Check in and check out was quick and seamless For a centrally located, smooth and trouble free experience, I can’t imagine any place any better."

"Stayed here for a conference. Staff not clear in their communications or helpful in general. Tried to charge me for early check in when I had paid for the night begore so that I could check in. Room was cold."