「This is the best hotel in Mataram I had ever been stayed.
The breakfast is as good as Aston hotel. The quality is better than Aston and Golden or Lombok Plaza. The Spa is the best. The service is made me feel comfortable.
I will live again. Also, will introduce my guests live here.」
「The hotel is a bit tired and the beach is not the best but the service from the staff was excellent. Breakfast was good and varied. It was good value for money for the price paid. I would go back there again. 」
「Stunning views, weak on privacy and upkeep
Two nights as a solo traveller at a premium rate. The view is spectacular, the bathroom excellent, and I liked the free use of a bicycle and quad bike to reach the private beach. Breakfast is included; dinner is pricey at around 30 euros a head.
My main issue: staff entered my occupied room twice without permission. The first time the front desk knew I was inside, as I had just checked in. I had headphones on and did not hear the knock, but no answer...
「We absolutely loved our stay at Lobster Bay. Our room was beautiful, the pool was a life saver and the staff were incredibly friendly and helpful. The view from our room and the restaurant are exactly what the photos show, stunning and beautiful. We enjoyed the food, the massages and the staff were all so kind and accommodating. Its a bit of a drive to any of the main shopping areas but very much worth it for the peaceful and private location of this resort.
We are already planning a trip back.」