6/10 Okay
Patricia P.
18 Apr 2023
Liked: Communication, location, listing accuracy
Some issues..week of 4/7/23
Check-in didn’t go well. we didn’t get keys until the following Tuesday. The porch and patio cushions were all pretty much dirty, both sides. Some areas in the kitchen and in general in the house we’re just not cleaned.
The pool, water and liner we’re dirty, and was not straightened out until Friday night before we left. There were no pool tools..brush etc.
It rained twice and twice water flowed through a ceiling light fixture in the hallway on the main floor. We sopped up water with towels and put a pan there to collect the dripping water …twice. There was a concern about electrical shock. Management sent maintenance personnel out but nothing was done. All was reported to management. They were always courteous and responsive but not much got solved.
This is a formidable house in a great location.
The beach is beautiful and the sunsets are unbelievable. The house needs attention, refreshing.
We don’t enjoy writing this. We spent thousands of dollars to stay there. some of these issues are not new. We had first stated that we wanted compensation for the inconvenience. In thinking it over we decided we would rather be free to relate our experience in hope of helping others to make an informed decision that we wish we had.
Patricia P.
Stayed 7 nights in Apr 2023