Verified
10/10 Excellent
nelson
14 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities
nelson
Stayed 2 nights in Oct 2025
ZENSUS LAGUNA
2.0 star property
Choose dates to view prices
Photo gallery for ZENSUS LAGUNA
ZENSUS LAGUNA provides amenities, such as a terrace and a garden. Guests can connect to free in-room WiFi.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
- Air-conditioning
- Housekeeping
- Kitchen
The current price is HK$1,159
HK$1,159
HK$1,561 total
includes taxes & fees
23 May - 24 May
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Policies
Check-in
Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 1 February 2026 to 4 January 2027 (completion date subject to change). The following areas are affected:
- Exterior
- Guestrooms
- Hallway
- Lobby
- Parking area
- Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: MXN 2000 per stay
- Cleaning fee: MXN 300 per accommodation, per night (varies based on the length of stay).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Frequently asked questions
Does ZENSUS LAGUNA have a pool?
Yes, this property has an outdoor pool. The property will be renovating the swimming pool from February 1 2026 until January 4 2027 (completion date subject to change).
How much does it cost to stay at ZENSUS LAGUNA?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at ZENSUS LAGUNA on 23 May 2026 start from HK$1,159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is ZENSUS LAGUNA pet-friendly?
No, pets are not allowed at this property.
How much is parking at ZENSUS LAGUNA?
Self-parking is free at this property.
What time is check-in at ZENSUS LAGUNA?
Check-in start time: noon; check-in end time: anytime.
What time is check-out at ZENSUS LAGUNA?
Checkout is at noon.
Where is ZENSUS LAGUNA located?
Situated near the beach in Bacalar, this hotel is in the same area as Polytechnic University of Bacalar, Lake Bacalar and Laguna Bacalar Ecological Park. Area attractions also include Ecopark Bacalar and Fort of San Felipe.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
9.0
Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
10 - Excellent
3
Rating 8 - Good. 1 out of 4 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Rachel
6 Apr 2025
Liked: Cleanliness, room comfort
Visit Bacalar
You need to be prepared with your own amenities - very rustic set up but nice and clean
Rachel
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Rossana
9 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Directamente en la laguna. Las vistas son muy lindas y las habitaciones muy cómodas. Un lugar para descansar verdaderamente.
Rossana
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
jose daniel
30 Oct 2024
Liked: Cleanliness, room comfort, communication
jose daniel
Stayed 1 night in Oct 2024