We stayed for 9 days, and were excited to stay based on the pictures posted. My husband checked in a day earlier and mentioned that the apartment looked like it needed more cleaning. (dust bunnies under couch, baseboards all dusty & dirty). Most of the wooden pegs for clothing throughout apartment were broken hanging loosely off the wall. The couch was stained/soiled and had the appearance of being dirty. (we placed a blanket for the duration of the visit). The mattresses in some rooms lumpy and the fitted sheets barely covered the bed, and by morning were off all sides. There was only one towel each provided for each of us. The Kitchen oven tray looked very dirty and poor finishing in the kitchen (very deceiving from picture. ) The sink in main bathroom kept plugging up and filling with water almost on a nightly basis. My husband had to use a hanger to release some of the water. The smaller bathroom window did not open, and no fan or ventilation in main bathroom. The tap poured out only HOT water at nighttime in the small bathroom.
It would have been nice to speak to somebody in person rather than several emails I had to send to Laura who tried her best to keep up with all our concerns. The final straw was there was a leak in the hallway through one of the potlights, and my husband had to put a pan there to catch the water as well as wipe up with the towels (which left us short as they were soaking). Not sure if anybody came to the apartment to look at this, but it did stop later (not sure when as we were out). The cupboards closest were dirty (not dusted, and the walls inside looked like they could have used a coat of paint. The shelves looked like plywood with the raw edge facing the front (not good for clothes!) One of the chairs in the dining area had a sharp piece of something protruding at the end of the chair top, which resulted in my pants that I was wearing with a hole/rip on back.
So sorry to leave such a horrible review, but we were truly disappointed in what we thought would be a fabulous apartment. The location was fabulous, and this apartment will be good once all the necessary items are taken care off, and cleaning fee put to good use!
Would NOT recommend this for VRBO. We have travelled to many places but this was disappointing especially for the money we paid for the nine nights of stay !