Beachside Village hotels in Galveston

"This was the worse experience at a hotel. We had 2 nights reserved. We had to wait 40 minutes until someone came to check us in. The hotel is under construction and there was no mention of that anywhere. There was no wifi in the hotel and room. At 1:30am the power went off for the entire night and it was suffocating in the room. The front desk tried to tell me it was the whole island but it wasn’t. I came there for my son’s competition and he was crying the entire time that he feels unsafe in the hotel. I had to check out after one night and book a hotel room at a different location because it was so bad! I’m asking a full refund for both nights for this terrible experience. Also - I have asthma, and I could barely breathe inside. The hotel should notify guests ahead of time if there are major renovations in the hotel."

"Great place to stay . Fun area, Great staff."

"Was awesome!!! The view to the beach is beautiful and the room looks great too.! I am so happy with this place. Thank you! "

"Our room was nice and clean which is the most important thing to me, but there was an electrical issue with our bathroom light switch. I like that the property is gated at night, but in general it needs some TLC. The breakfast area is quite small and crowded. The pool area was very nice, but the hot tub (which looks like it's part of the same property) does not actually belong to the hotel, it belongs to the restaurant/bar next door, but allows the hotel patrons to have access to it, as well as people from the public. The hot tub was absolutely gross and dirty with things floating in it. People eating, drinking and smoking in the hot tub,"

"Absolutely excellent property!! Loved the stay! So clean! So comfortable! Breakfast was fabulous!! Thanks to an amazing staff who made the stay wonderful! Looking forward to coming here again!"

"Location was amazing to take our cruise following day "

"Everything"

"Clean room, clean property -minus the stairwells which were gross- friendly and helpful staff. Our one complaint is the horrible noise from the elevators that we listened to round the clock from the time we were checked in until we checked out. It’s constant - every time the elevator goes up or down it’s extremely loud in the room. We were comped a free breakfast because our room wasn’t ready at check-in. Not a huge deal and we appreciate the breakfast. We were also comped parking for the night because the elevator noise was so loud and rooms were sold out so we couldn’t switch rooms. Again, we appreciate the staff for taking care of us as best they could by comping our $35 parking and $50 breakfast - but here’s the issue: we know that Hilton knows how loud the elevators are because when we brought up the noise in our room the staff said “you must be by the elevators”. Do better Hilton! Fix the elevator noise… for $380 a night we deserve a quiet space to lay our heads. You can have the cleanest rooms and the most attentive, kind staff around - but if your guests can’t sleep at night from mechanical noises, then what’s the point?"

"Good breakfast and helpful staff."