Hotel smelled, walls were discolored I can tell from leaks.
darrin
2025 年 3 月入住 1 晚
10/10 超赞
Robert
2025 年 2 月 17 日
Robert
2025 年 2 月入住 5 晚
2/10 糟糕
Kizzie,Duncanville
与家人及幼儿出行
2025 年 1 月 26 日
不满意:清洁度、员工和服务、住宿条件和设施
The hotel was old and that was fine, but the heat didn’t work. I would have been okay but I had my small children with me. And when I called the front desk to advise that it was cold, they asked me to come check other rooms to find a warm one. I was appalled because clearly I am a guest. He went on to say that the heat was out because of a recent freeze and it had messed up. At the end of the day since it was late and our account had already been charged, we decided to stay and asked for extra blankets to make it through the night. We will never choose that location again.
Kizzie
2025 年 1 月入住 1 晚
2/10 糟糕
Melanie,Sulphur
与家人出行
2025 年 1 月 21 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Have stayed with many candlewood suites. This one does not live up to the brand. Mattress are saggy and need to be replaced. Carpet is very outdated. Halls need to be painted. First room the door didn’t shut or lock. Had to move to another room. This hotel does not live up to the candlewood brand. Please don’t stay here.
Melanie
2025 年 1 月入住 1 晚
6/10 一般
Richard
与家人出行
2024 年 12 月 28 日
Richard
2024 年 12 月入住 1 晚
4/10 很差
Richard
2024 年 12 月 27 日
It was ok but overpriced
Richard
2024 年 12 月入住 1 晚
10/10 超赞
Shaunta
团体旅客
2024 年 11 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shaunta
2024 年 11 月入住 1 晚
2/10 糟糕
Pedro
2024 年 11 月 17 日
Pedro
2024 年 11 月入住 1 晚
4/10 很差
Timothy
2024 年 11 月 10 日
不满意:住宿条件和设施,清洁度
Not worth the money - needs a renovation!
The women checking me in was awesome!!!! But the room was not cleaned and had issues such as the toilet leaked and had water stains inside, there was dust on the table and the sink had beard trimmings in it. The beds were clean at least and the room big. The TV Remote was broken too - so no TV for the night. The guy watching the front desk in the morning was busy vaping in the doorway and didn’t provide any reason to share my issues or even say hello even though I did.
Timothy
2024 年 11 月入住 1 晚
6/10 一般
Randall
2024 年 10 月 24 日
满意:员工和服务,清洁度
Older property that needs updating
Randall
2024 年 10 月入住 1 晚
8/10 还可以
Shaun
2024 年 9 月 26 日
Shaun
2024 年 9 月入住 4 晚
2/10 糟糕
Joey
与家人出行, 带宠物出行, 与配偶出行
2024 年 7 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely a total sham. They have this hotel marketed as a premium place with really nice accommodations. Turns out it’s super run down and was the worst hotel I’ve stayed at in at least a decade. Front desk worker, super rude and quick to says you can go somewhere else. My room had a terrible smell and the pull out was broken. Sorry, we don’t have any other room. This was a huge part of me booking this room as I have cancer and cannot lay down and was depending on it. Terrible sleep. I have a bunch of great photos of the property. Real photos, not the fake stuff they have posted booking. Websites and/or apps. DO NOT DO IT!! Go elsewhere.
Joey
2024 年 7 月入住 1 晚
6/10 一般
Stormy
商务旅客
2024 年 6 月 23 日
满意:员工和服务
Stormy
2024 年 6 月入住 2 晚
6/10 一般
Marisol
2024 年 4 月 2 日
Okay
Marisol
2024 年 3 月入住 10 晚
4/10 很差
Anessa
与家人出行
2024 年 2 月 25 日
满意:员工和服务
不满意:住宿条件和设施
There was a severe issue with the drainage in the bathroom. The carpet was soaking wet in the hall and we tracked water into our room. The room smelled like mold/wet.
We can say the beds were comfortable and the room was a good size.
Anessa
2024 年 2 月入住 2 晚
10/10 超赞
Eva
与家人出行
2024 年 1 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good service
Eva
2024 年 1 月入住 1 晚
10/10 超赞
Beatriz de la
2023 年 12 月 23 日
Beatriz de la
2023 年 12 月入住 1 晚
8/10 还可以
Harry
2023 年 12 月 18 日
Harry
2023 年 12 月入住 4 晚
8/10 还可以
Randall
2023 年 12 月 15 日
满意:员工和服务,清洁度
Randall
2023 年 12 月入住 2 晚
10/10 超赞
Billie,Richardson
与配偶出行
2023 年 12 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Kendra did an excellent job checking us out. All the staff were very helpful.
Billie
2023 年 12 月入住 1 晚
4/10 很差
DeShayna
与家人出行
2023 年 12 月 11 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
staff was friendly which was nice but the facility is old, ac unit noisy and old, hot and cold faucet in shower was reversed.. cold was hot and hot was cold! Ice maker wasn't working and didn't have an ice station! No phone in the rooms! I really thought I was booking a suite with 2 queens and pull out couch, got there and there was no room with that accommodation! Actually 1 queen was offered with pull out couch, or 2 queens with no pull out couch! No pool! Not happy at all even with the great staff did not make up for the stay at all!