2/10 很差
Colleen
家人同遊
2024年4月20日
不滿:設施服務
After driving 6 hours to your hotel, your staff informed us there was no water due to a water main break. I asked when did this happen and she replied this morning YET NO ONE called us to inform us of this situation. They had all day to call us so I could have made other arrangements. I just had 2 surgeries and was excited to go to a bridal shower in Beaumont. Very disappointed in this hotel experience. No water to wash your hand after using the toilet. No water to flush a toilet. No water to take a shower to look appropriate for the bridal shower. Very upset !! Colleen and Merril Lieb
Colleen
於 2024 年 4 月住了 1 晚