Hazleton Beech Street Playground Hotels

"Excelente "

"Front desk lady are extremely rude and unhappy, amenities terrible, they doesn't have in every room soap, towels or toothpaste. I requested and she was very uncomfortable to help. At least she gave us (4 person) 1 single and very tiny soap, that she found it inside into the other room to get it. And gave us 4 towels. Breakfast was good. Place was good."

"Thumbs up"

"This was a typical Holiday Inn Express....clean, comfy bed, quiet room, good breakfast selections, friendly staff. The only thing that could have been better was the towels are kind of scratchy and could use replacement. This one was a bit far from the interstate, but I knew that when I reserved it, and it was easy to find by GPS. We almost always reserve Holiday Inn Express hotels when traveling because the quality is consistent and we know we'll be getting a clean room at a reasonable price."

"If you through Expedia, the hotel treats you horrible. The price is the same if you book through the hotel website maybe a very small difference but you get water park tickets you get kitchen ware and you get treated differently. I booked through Expedia and Didn’t get any water park tickets no kitchen culinary no pots no pans not even forks spoons or cups. When I called downstairs they said I booked through a third party and that is not included, the same thing they said when we arrived regarding the water park tickets. To top it off the room looked really old and out of date and management was even worse no customer service etiquette. When I spoke with Maya who claimed to be the manager on duty and explained it was my granddaughters birthday if there was anything she could to to make our experience better she said no I booked through a third party so talk with them. Expedia misleads you when they say this is a rare find cause you have water park access making it seem it’s included and then in fine print on another page it says surcharge. And the hotel sucks because they put rooms on Expedia because they obviously can’t get all the rooms rented but then they treat the paying customer like crap taking basic amenities like cups forks and dishes away but there’s a full kitchen in the room. Make that make sense! Overall horrible experience my granddaughters birthday was ruined, don’t even bother going there!"

"The people / staff are making up for the owners slack off approach to renovations. Weaksauce. Doesn’t. Smelly elevator. Go to the Hampton instead while these owners slowly renovate. "

"Very clean, friendly staff "

"This hotel is so great for travelers, and you can easily access to a train station and several tourist attractions. "

"Vintage roadside motel. Everything was clean and serviceable. It is in the process of being updated. Staff is amazing!"