Belize Boutique Hotel

"The staff were very nice and helpful "

"Unfriendly staff, room charges not permitted for restaurants or lobby purchases. Arrived at 3pm for check in, did not have a room till 5:30pm. Had lunch and dinner at the restaurant, and breakfast next morning at the café: waited more than an hour and a half for food on all three occasions. For dinner: ordered one cheese pizza, took almost 2 hours and showed up raw in the middle. They brought it back 40min later, still raw in the middle having just been broiled on top. Two towels provided in room for 2 adults, 2 kids, and no towels available at pool area for swimming. Be careful, they have a house next door that they either claim you you booked instead of your standard room, or try to convince you to move to as an “upgrade” (our party had two rooms and experience both scenarios). Don’t be fooled, this is not on the property and not available through Expedia. It seems to be a side hustle. We were treated as an unwelcome nuisance throughout our two day, one night stay. Not impressed at all"

"Overall the property was impeccable. However the security needs improvement, my golf cart was stolen on the property that supposed to be secure. After this i didnt feel safe. I dont recommend "

"The staff are all very nice and helpful. My room was cleaned and mopped everyday."

"I think the organization and communication could improve. We have heard the resort is under new ownership. Reef haven is beautiful and the staff were so kind. There were some mix ups with excursions we participated in. It was hard to book spa services as a couple. One of us did get a massage and it was great. The menu was frustrating and not very allergy friendly. We managed the menu and did not have any issues, however items were improperly marked (or not marked) gluten free. The resort was beautiful and we really liked our suite. The bar at the end of the dock was great to hang out at! Drinks were great. We were able to get fresh coconuts and food off the grill over at driftwood. Activities like yoga and karaoke were great. Please note the fine print and see that the resort is 30 minutes by boat ride away from the town of San Pedro. Overall we enjoyed our time, just a few unexpected hiccups during! "

"Fantastic hotel. Very helpful staff "

"Nice property with a great restaurant on property."

"We stayed at the Hilton Mahogany Bay and Ramons.. 2nd time we have done that. Will not be doing it again. The Hilton is worn out! Will stay at Ramons only next time. The grounds are beautiful.. love the lights and music in the pathways. They location may seem like it would be too loud.. not so. We really enjoy it here. "

"Got "locked" in bathroom in C 4 for a few minutes, lol. Might want to add some WD 40 to lock. I did think there was a gym there, maybe next year, Tai Chi by the beach. Food and service were excellent"