Louisville Bernheim Arboretum and Research Forest Hotels

"Breakfast was great. Lady at the desk was okay but lacked professional and didn’t seem like she wanted to even be there. There was also containers of hot food sitting at the check in counter it was weird and smelled awful. If you have a family I don’t recommend staying in the room with one bed and a sofa bed. The sofa bed has stains on it and there were no sheets or pillows for the two kids we mentioned ahead of time would be with us. We called down to the front desk and they said we had to come get them ourselves. After a long drive and being there at night we were just ready to get to bed. The whole place smelled musty and of mold. The lighting in the hotel room was awful and some of the light switches didn’t go to anything we could find. There was mention of a big bath tub but there was no mention that the bathroom was in the living room, not in the bathroom. How weird would that be, just think about it. Besides, it was dirty and the plumbing was absolutely terrible you could not even flush. The pillows and what they call a blanket were the most poor quality and comfort I’ve ever seen and super thin. Breakfast was probably the best part of the whole stay and all I had was bacon. "

"The room was not clean and noio"

"Nice for the price. Didn’t like the 75.00 deposit after my stay was paid in full."

"Close to airport. Restaurant/bar was really good. "

"Staff was incredibly rude and unknowledgeable. "

"Clean room, friendly staff. Outside isn’t great, litter. But everything else was very nice."

"The property was clean and I felt safe. I wish there was more parking as my room was up front but I had to park in the back because there was no front parking left. "

"All good but ice makers on 2 floors not working "

"Hot tub wasn’t hot. Rooms are drafty, but we were there on a very cold weekend. Hotel is beautiful, well maintained. Bar is fantastic!"