Bay City Birney Park Hotels

"Breakfast was good. The front desk staff did a great job. The room itself was a little shabby particularly the bathroom. Shower head was almost pulled out of the wall. Paint along the tub wall was peeling with what looked like mold showing underneath. I guess I’m still old-school enough to expect a higher level of service/accommodations for a hotel room I’m paying for. Looks like those days are gone. "

"Staff were very attentive. The entire property was well-maintained. The room was very clean and spacious. "

"Breakfast was delicious, nice variety, the room was clean and we enjoyed our stay. The staff was very accommodating and very approachable. Would definitely stay there again in the future!"

"Poor service"

"Room was clean, breakfast was fresh and well stocked. Very good hotel with a pool, only thing I was missing was a hot tub. The deluxe suite was nice with a Lil sitting space that had its own TV. "

"Breakfrast is great the pool is okay bathrooms are super tight "

"The staff was friendly but our toilet was dirty and bathroom amenities were lacking. Room seemed fine after seeing the toilet it made us wonder what else they over looked. Bed was comfortable."

"I was pretty disappointed. I booked a King Suite. I ended up with an handicap accessible room. The bathroom floor and shower were all in one. It looked like a gym room shower with mold. The fridge still had someone’s food in it and there were scratches on the headboard. I went to see if I could change room. The front desk person laughed and said, “Oh you got an accessible room. We don’t have any other rooms available”. Very disappointed. I’ve stayed here in the past when I come to town. Won’t be doing that again. I’ll be reaching out to hotels.com to see about getting a partial refund."

"Room was decent. Clean. Did not realize you had to pay for breakfast. That was probably my oversight. We decided to go somewhere else for breakfast. Parking was fine. Lots of it. Staff was professional. The pool was chilly. "