鄰近貝城愛麗絲和傑克沃特公眾圖書館酒店 | 熱門貝城愛麗絲和傑克沃特公眾圖書館住宿限時優惠每晚可低至 HK$509

「Staff was wonderful and massages were out of this world!!!」

「Hot tub great! Staff excellent. Great food at both restaurant and bar area! Been here many times, quality never fails」

「it was clean, convenient 」

「Dirty 」

「We’re very nice to my service dog 」

「Very comfortable room. Staff friendly and ready to help if needed. Room clean and quiet. Very positive experience.」

「Easy in and out. 」

「I normally have a good weekend and have no issues with your rooms but this past day, I was in room 108. The lock was broken and every night that I was there I complained about the lamp on the night table. It kept flickering on and off on and off continuous, and they just kept wanting to change the bulb and I told him multiple times. It wasn’t the bulb so it was never fixed while I was there. if you happen to need pictures or video, I took a video of the lamp going on and off and I also took a...

「They (the hotel) five days after checking out have not applied my credit on my room of over $300.00. It was showing on Saturday; but, now is not showing on my card I used to pay for the room at the hotel. I left three days early do to having the flu and the $300 for those unused days has not been applied to my card I used to pay for the room at the hotel. The hotel is improving but they need to keep original processes in place until the new is proven and the staff knows how to work it....

「Was very pleased.」

「There was a dog barking across the hall 」

「Was relaxing , a nice little get away.」

「The hot water never got hot in the shower/bathtub. The floor was cold and needs a few rugs. I felt the lock on the door seemed flimsy and could be broken into easily. I appreciate the lower cost and don’t want all the amenities but the basics were lacking. 」

「Everything 」

「Someone tried to get into our room - they opened the dead bolt but the latch stopped them. We called the front desk. He came apologized said he saw nothing but would have mgmt get back to us and review cameras. We checked out in our pjs at 11pm and they will NOT give us a refund. They said it was the front desk guy and it was an accident. WTH ... Why wouldn't he have said that then .... 」

「Staff was wonderful, very friendly, 」

「Clean rooms. Staff was friendly and helpful 」