Otsu Biwako Hall Hotels

"Always frontline staff available at check in to help you. Excellent bakery for coffees, cake and savoury treats. The rooms are fairly big and very clean. All amenities are well equipped and available. Great location and rooms are very quiet. "

"Very good hotel with comfortable beds, washing machines and tumble dryers. We were very well looked after. Thank you for everything."

"Loved the hotel Was very pleased with the room and the staff, location is prime!!! Close to Nishiki market and shopping would return again and again "

"Great stay! "

"Breakfast was plentiful and varied so suit all tastes. Staff were friendly and helpful. Toiletries given and good quality. Clean md perfect location near the station."

"Not the best hotel, pictures don’t do justice, the building itself is in poor condition the bed and pillow really uncomfortable. Will not be staying there again and it is too far from tourist attractions. "

"Nice staff , quiet property, great location "

"The first room we had was dirty so they quickly changed us to a clean room. They are militant about taking your shoes off here, we loved the free dessert bar, but overall the hotel was absolutely packed with tourists and kind of crazy. The staff, however, went above and beyond to take care of every need we had. The rooms are small for us Americans but the bed was comfortable. "

"Lovely room for our family of five. The kids had a fun time sleeping on the futon mats on the first floor. Steps away from the Nanzen-ji temple which we visited early in the morning for some peaceful time. The walk along the canal was also great during cherry blossom season."