This lovely old manor has so many original features. The decoration is a little tired but does not detract from the lovely hotel.
The beds were very comfortable.
The staff were all fantastic. The breakfast, though very tasty, was luke warm.
Mrs Kerry
於 2024 年 5 月住了 1 晚
10/10 優異
John
2024年4月29日
讚好:整潔度、職員與服務和住宿狀況
John
於 2024 年 4 月住了 1 晚
2/10 很差
Azad
伴侶同遊
2024年4月21日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The manager Jason was very rude, terrible customer service. Rang the day before checking in to ensure what I read online was correct.
Don't google checking in time, it says 2pm but check in is 3pm.
Was promised a room with a balcony, which I didn't get.
The first thing I noticed when going into the room was a dirty throw blanket with stains on it at the foot of the bed.
As you could imagine this instantly gave me dirty feeling in the room.
The telephone to call reception didn't even work so I had to use my own Mobile phone to call them.
I understand it's a "vintage" style hotel, but it definitely needs renovating.
It has the smallest TV in the room so far away from the bed that it was pointless having it. Also the remote barely worked.
Needless to say, I did not stay the night. Upon checking out one of the staff members was actually quite nice and didn't charge for the bottle of water I ordered to the room. (Never been to a hotel that charged for still water except for this place)
Would I return? NO! I would have had better service and cleanliness in a B&B or even a travelodge!
Azad
於 2024 年 4 月住了 1 晚
8/10 不錯
Nigel
2024年4月11日
讚好:整潔度、職員與服務和住宿狀況
Good parking free.
Nigel
於 2024 年 4 月住了 2 晚
10/10 優異
Ivor
伴侶同遊
2024年3月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Situated in beautiful grounds and the property in good condition.
Sadly the stairs were very steep for old people like us but we understand that no lift could be installed, but we were forewarned about this and the hotel were very cooperative.
Ivor
於 2024 年 3 月住了 2 晚
10/10 優異
Edward
2024年3月8日
讚好:整潔度、職員與服務和住宿狀況
The staff were very good made check in and out so stress free, I would book again