「We stayed here for a week; with 2 day to arrive at the Gold Coast for fun. At first we were given a large room for 3 people. The place was big and nice; but the cleaning was average. But when we came back, we were given a room for 2 people. The 2-person room was not Problem. The problem is that there are many ants in this room. It must be improved. They walk around; in the kitchen; there are ants in the toilet and on the countertop. It is terrible.」
「The apartment wasn’t properly cleaned, with dirty carpets, stains on the lounge, mould and old soap in the bathroom, and rubbish/stuff under the couch. Both bathroom doors didn’t lock, a window latch was broken, the dryer didn’t work, requested drying rack never got a response. No cups or mugs in the apartment. We requested a partial refund due to the issues, but this was declined. Wouldn’t stay here again.」