I upgraded the room on arrival. I asked for extra milk and tea on evening and had to ask again the following morning as we didn’t receive it. Upgraded room was lovely staff always friendly but our room had mould in shower I did report this to reception. I thought they might of discounted the bill on check out but didn’t which surprised me.
Really nice place. Lovely location. Friendly staff. A place of character and charm. Within easy reach of retail park (although you wouldn't know it) and Avonside Docks