「Resort was not very accommodating to disability needs. Very disappointed. Using the grotto spa, got charged a 15% gratuity on everything, including the use of the grotto pool where no one did anything to earn a gratuity. Felt like a money grab when the whole experience was already very expensive. Felt overcharged and under serviced.」
「Resort was not very accommodating to disability needs. Very disappointed. Using the grotto spa, got charged a 15% gratuity on everything, including the use of the grotto pool where no one did anything to earn a gratuity. Felt like a money grab when the whole experience was already very expensive. Felt overcharged and under serviced.」
Laura