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"I didn't get a mountain view. I have the apt right in front of me that looks like a stack of pancakes."

"After two lovely stays at the Pan Pacific Hotel, I've always wanted to return for my future trips. I had to do a quick business trip and booked the Premier Room with the Waterfront and northshore views. Upon arrival, the front desk was very friendly and efficiently completed the check-in process. With the key cards, off I went to my room. As soon as I opened the door, I was blown away by the view of the northshore mountains. A quick tea break was a great opportunity to take in the beautiful view out the large windows and settle in. The room was spotless, and so spacious that I did a bodyweight workout between the king bed and TV. Quality communal toiletries and super soft, clean towels made for an enjoyable shower before dinner. The dinner at Five Sails was a pleasant surprise and one of my best and unforgettable fine-dining experiences ever. After dinner, I went back to my room and streamed a bit. Soon after, I called it a night. The comfortable bed and pillows made it so easy to fall asleep. The sound insulation is so good that the early departing guests didn't wake me up the next morning. The fully stocked coffee station with Lavazza coffee machine and pods came in handy for my morning coffee without having to step out of the room. The staff were able to accommodate my last minute late checkout request, so I could attend an unexpected work meeting that came up. A quick shoutout to Alejandra who checked me in at the front desk and Michael at Five Sails. You were amazing!"

"Good location. Staff are nice and professional. Huge hotel. "

"Great all around"

"Extremely friendly staff, eager to help "

"Clean room, no concerns "

"Room was clean "

"Great place to stay before a flight to Paris so easy on the skytrain too"

"Warm welcome on arrival but got the keys to the wrong room. Luckily the person was in the shower so they didn’t see us enter. Not very clean with spilt coffee in the elevator. It was overall ok but the pictures looked much nicer. The bar area had nice cocktails. Will probably stay somewhere else next Vancouver trip. "