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"Lobby of the Hotel looks nice. Parking lot you have to pay thru app or cash. Room? We got the double bed. Linen is clean and comfy bed. The bathroom is small and the tub not so clean. There’s the pink stains around the drain. We booked it on a pricey side expected to be a high standard hotel but didn’t feel it."

"Room is comfortable and clean ."

"Overall pretty clean, the room didn’t have tissues which would’ve been nice to have. Shared bathroom was generally pretty clean, wasn’t ever in use so you weren’t waiting to use it which was nice. Overall I think it was overpriced given that we didn’t have access to our own private bathroom."

"Great location for exploring Gastown and waterfront. Great gym! Concierge staff and check in staff were very helpful. Rooms were clean and well appointed. Love the radiant heat floor in the bathroom. Glad to see the historic building being made LEEDS certified!"

"Room smelled like cigarettes and we could not get most channels because it said “No Signal “"

"Honestly, the hotel and price are worth the location no matter how you try to rationalize. Everything you expect from a Fairmont property and then some. So fortunate to be able to walk downstairs at 6am, get through U.S. Customs, and not have to worry about traffic or getting up even earlier. Thank you Fairmont. Please get more properties on the East Coast!!"

"Great location. Decor is a little outdated. But the room and bathroom was clean"

"All good"

"Comfortable bed and pillows . Clean rooms "