「The didn't reserved the room to me even I'd fully paid & confirmed by Hotels.com. The receptist is very impolite and just asked me to go to anther hotel which need 15 min driving time.」
「Lovely room however the controls for the velux roof light was missing so we were unable to open to let some air in, nice evening meal, continental breakfast was limited, could have done with some fruit or yogurt.」
「Rookery Hall is nothing short of stunning!. What a place. Beautiful grounds, the building is amazing to look at inside and out, the staff can't do enough for you and the Spa to relax. Me and the Mrs were very sad when our stay came to an end. It's a no brainer if you want a peaceful, romantic stay with your loved one. Absolutely brilliant *****」
「Have to say the staff were good and very helpful and I have no problem with anyone working at the hotel. The atmosphere within the bar area was quite poor and the tv remote was broken so couldn’t watch sports.
The main issue I had with the hotel was the music piped in through the obviously knackered speakers which as so distorted it was painful to listen too. We actually had to ask the breakfast staff to turn it down and they agreed it was terrible. Until this is resolved I can’t see myself...