“The hotel is surrounded by lovely scenery. The room is spacious and equipped with good heating system. Great wine and food as well, yet the restaurant is a bit pricey.”
“The hotel was an old one but well kept & properly maintained. It was clean with all the essential supplies for a traveler required in a hotel room. It was located in the small town centre with shops & groceries within a few minutes walk. Just a few minutes drive we could get to wineries, chocolate factory & so on. We had stayed one night only this time, and would stay again if returning to Yarra Glen.”
“Our stay at Soumah wines was literally a little piece of heaven on earth. Feel so very fortunate to have stayed there. Just stunning. Everything was amazing. The villa, the views, the wines. Went for lunch on the Sunday too and it was delicious and the staff just wonderful. Made us feel so welcome. I really cannot recommend Soumah wines enough. It was devine from start to end. I just hope to be able to come back. ”
“We had the best stay at Lucy’s! The house was amazing... it was so comfortable & cozy with plenty of options for heating (ducted,open fire plus oil heaters. Lucy has thought of every comfort to make for a perfect stay. There was two coffee machines,Netflix and even local handmade soap! The level of cleanliness was beyond perfect! The location was fantastic within walking distance to aldi, many restaurants and coffee shops and basically across the road from four pillars gin distillery. We didn’t……
“Had a wonderful stay..Great location easy 10 minute walk to main shopping area.Very close to Innocent Bystander and other eating places....House is as decribed... ”
"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory.
Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so.
We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time.
It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests.
"
"Very good location close to Southern Cross station and supermarket. Very clean. Amenities are Australian standard (basic level but enough for use). The room is comfy, equipped with a fridge. Breakfast really does not worth going!!! I am on discount but still don't find it worthy. only basic cereals, toasts, egg, beans, milk, coffee machine. For AUD 15 (regular price) and with staff serving the food, they should make more variety of food and make it a better part of the hotel service...."
"Great service, the lady offered us early check in. So we could get some rest after a long overnight flight.
Good oocation, just a few minutes walk to the tram station and many cafe nearby. "