预订巴特勒酒店宾馆住宿限时优惠

“While our stay was otherwise pleasant, it ended with a serious security issue that should never happen at any hotel. At approximately 7:30 a.m. on the morning of checkout, a man used a working key card to open our room door, claiming he had previously stayed there and left his shoes behind. Whether he was given a new key or his old key was never deactivated, neither explanation is acceptable. Thankfully, our dog immediately started barking and charging toward the door, causing him to stop before……

“The room was outdated, worn, felt dark. The bathroom was not clean, moldy. I had to have someone come clean it. They did respond quickly with someone to clean, but there was some mold discoloration even after cleaning. Phone was dirty. Breakfast looked ok, but I didn't try it. Went to Dunkin because I was not confident about cleanliness.”

“Even though I arrived after midnight; checkin was extremely efficient ”

“Parking was easy but my room and my parents rooms smelled and were in bad condition. Parents room was supposed be handicap accessible and was not they did correct that but the room they received had no phone and phone jack was broken along with leaky shower. my room smelled bad and paint peeling off the wall”

“This property is a front for pushing holisticnhraltj”

“Good”

“Easy for us to get around in New Castle. Ladies at the front desk are efficient.”

“We found the staff kind and personable. Rotating breakfast options were fantastic.”

“I like everything about my stay with the exception of the noise of traffic on the wet roads when I was trying to get to sleep.”

“还非常好”

“Good.”

“Everything went well. Stayed to celebrate a birthday. Staff was friendly, room clean, breakfast was great and the girls loved the fresh cookies and hot chocolate.”

“It’s a nice and clean hotel for me, I will stay here again if I need to go to Cranberry again”

“Clean, location and morning breakfast all fantastic”

“Clean room, nice staff, well maintained facility”