Copenhagen Caritas Fountain Hotels

"Beautiful and central. "

"The staff were very pleasant and the room was comfortable."

"It was scrupulously clean, bedding in the pods was comfortable. It was a hostel so I was expecting a kitchen. First hostel I had been to EVER without a secure place for our bicycles - which were our TRANSPORTATION for the next month. I needed some ice for my medication and not only could they not provide any ice, placing the ice packs I had with me in their freezer did not result in a frozen pack. They were returned to me with refrigerator temperatures. The experience depends on the other inhabitants of the rooms. One night was extremely noisy (slamming doors to the pods) the other night someone was smoking. We contacted the management. The miscreants thought they were covering it up with spraying deodorant. Management said they would check on the situation. An hour later, the smoking commenced. We contacted the management again. We received an e-mail the next day to the effect that we would be receiving a rebate for the inconvenience. Nothing received thus far. It's a good location and having an elevator is a good amenity but I doubt if I will stay there again."

"Staff should have more knowledge on transportation and specifically airport transportation."

"Breakfast menu was excellent and very tasty. Loved the danish touches such as the rye bread and seasonal jams "

"Whilst the general asthetics of the building were very nice, the shower in the room was not working due to poor maintenance. This was reported on the first day and we were assured it would be fixed by the time we got back to the hotel from sightseeting. This was not the case and again we reported it only to be told that there was no engineer on site and so it would not be fixed before the next day. For a 3 day stay this was simply not acceptable. The room was also not cleaned despite being requested each morning. "

"So convenient being exactly next to the main central train station"

"Nice and clean!"

"Clean bathroom. The room was a bit dated, but functional. The trains were a little loud."