San Juan Casa Rosa Hotels

"Perfect location near restaurants, the water and historical sites. Staff was friendly and the hotel was super clean! "

"Little understaffed and too average. Asked for disposable fork and spoon set in the evening and they said they didn’t have it, but next day morning breakfast had ton of them, so either staff didn’t want to help or helpless, but it affects the customer."

"We stayed 3 nights. The room is smack in the midst of Old Sun Juan. So expect a lot of foot traffic and vehicles on packed streets. The room its self was very nice. The balcony was beautiful. It would probably be a house inspector nightmare. Things were crooked, towel holders would fall off, exposed wires (dead), the A/C leaked a huge puddle overnight but there was also heavy rain pour so maybe it was a leak. Yes it could get noisy but that’s to be expected. It was never a time I couldn’t get to sleep. Expect for Friday and Saturday night to be louder. Even with all this, I would REBOOK without a second thought! "

"Love the hotel design, very beautiful and authentic. We loved the adorable balcony. The suite was big enough for a family of 4. "

"Room and glasses dirty, location and staff very good, bar good plumbing backwards so had cold shower till asked staff."

"What a gem! "

"The property is beautiful, in a great location, and most of the staff were very polite and welcoming. Unfortunately, the room was a major disappointment. We booked an ocean-view suite and paid about $2,000 extra for the upgrade, which nearly doubled the cost of our stay. We chose the suite because we were traveling with a toddler and hoped to still enjoy some time as a couple in the evenings, including relaxing and watching TV before bed. While the room did face the ocean, its condition did not match the price or expectations. The carpet looked very old and dirty, with sections coming apart. There was visible rust in multiple areas, which may be somewhat understandable for a waterfront property, but the peeling, scratched, and deteriorating furniture made the room feel neglected. Under the bathroom sinks, the exposed plumbing was extremely dirty and very noticeable. The TVs were outdated and extremely restrictive. Although the system claimed apps could be installed and inputs could be changed, neither worked. We tried both TVs and even attempted to connect a laptop, but nothing was allowed, so the relaxing evenings we planned didn’t happen. This was our first family vacation, something we had saved for a long time, and the room simply wasn’t worth the upgrade. On a positive note, the food was delicious and the bartenders made great, strong drinks."

"Great location. "

"Excellent location in the heart of historic Old San Juan. Rooftop terrace provided breaks from sightseeing while still allowing us to take in the vibe. Wedding procession and dance in the street below was a bonus! "