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"Pathetic rooms"

"Great location if you’re relying on public transport the train station is just a short walk behind the hotel, making it very easy to get into Venice. I also appreciated the daily housekeeping and the hardwood floors in the room, which were a nice touch as I prefer them over carpet. The breakfast staff were friendly, and the selection was good. However, the room experience was worse than poor. The hotel overall feels outdated for an IHG property. The bathroom was horrible old and with a strong sewage smell that was unbearable. We contacted IHG support, and hotel staff came to address the issue, but only sprayed what seemed like bleach. The smell did not go away and made the stay extremely uncomfortable. After reading other low-rated reviews, it’s clear that these issues are not isolated and reflect ongoing problems that need to be addressed. Overall, excellent convenience for transport, but the room quality — especially the bathroom — needs serious attention and proper maintenance. I did appreciate the hotel transportation to the airport. "

"Very heplful staff, the room was nice. Well located "

"Location: This hotel is very aptly located right next to the the famous Rialto bridge and vaporetta stop is very close. Rooms: are big with decent size bathroom (compared to other bathrooms in italy) Breakfast: is very good with options for no egg vegetarians like us. (Milk/coffee/hot chocolate/fruit salad/yougurts/bread/cornetto/veggie salad/juice/cereals/cheese/butter) they do have other non veg items too Staff: very very polite and helpful outside official hours as well. Overall i liked this hotel a lot and would recommend to book is well in advance. Cons: only 1 thing missing is elevator if you have heavy bags"

"Staff were kind and helpful. Room was small but adequate. Breakfast was good. Its right by the train station which is helpful but too many people."

"This place is absolutely gorgeous from the moment you walk in. Conveniently located by the train station, but just enough on a side street that it’s totally quiet. 20 minute-ish walk to the heart of Venice. Water buses within three minutes of the hotel front door. Location cannot be beat. Super friendly staff that made a fantastic room accommodation for me since I had a split reservation. I very much appreciate that. Make sure you book the breakfast because it’s well above average. And having the ability to eat the breakfast in there, lovely courtyard was a bonus. Loads of restaurant options and a delicious gelato shop in the immediate area. And of course you’re walking to the heart of Venice is just restaurant after a restaurant after a restaurant after a restaurant. A+ 10/10. "

"Very nice hotel within steps of the train station, shopping and dining. Room was quite spacious and very well appointed. Free breakfast was delicious. "

"The room was wonderful with a beautiful view! A very comfortable bed and large bathtub. The staff was extremely helpful; the breakfast tasty! The climate control worked great. "

"Pleasant stay, very convenient location "