Roccastrada Castello del Belagaio Hotels

"This hotel has all the luxuries one would expect from a chain like Mercure. The building is huge, at times feeling like a set for the film ‘Shining’. It is not for me, simply because it has no soul, no character or style. The fittings are cheap, the vibe a bit large group holidays. Spa is accessible with a 30 euro fee."

"Everything about this place is perfect, highly recommend."

"Villa was dirty and unsafe. We booked at 10day holiday in Aug-25 and spent 5days at a nearby hotel as were disgusted by the state of the property and did not want to stay there any longer with our children.The following issues were present and highlighted to the owner who came across as pleasant older gentleman. However despite complaining about the state of the property only the oven over heating issue was fixed during our visit.- Sofas and floors dirty on arrival with holes in furnishings and dog hair present.- Poorly equipped kitchen, no toaster or kettle with old pans and cooking equipment.- General musty damp smell throughout villa. - Oven dirty and unsafe resulting in cuts out when hot.- Fridge didn’t close properly, freezer had broken drawers and was not clean inside.- Mattresses of poor quality, bedsheets old (bobbly) and towels thread-bear. - No smoke alarms in villa, out of date Fire Extinguishers throughout.- Gas hob unsafe, no safety catch on gas knobs.- Igniter function on gas hob broken.- Several plugs protruding out off walls and some didn’t work.- Toilet on middle floor floods sewage water out of the back pipe when you flush it.- TV didn’t work (no signal).- Old broken sun loungers in pool area. - Various rusty fixings and fixtures.- WiFi poor service throughout villa.- Back door difficult to lock and not secure.- Grass in rear garden around pool area wasn’t cared for and had overgrown resulting in a large numbers of misquotes."

"The pool was great, the room was a great size and clean and breakfast was good."

"We enjoyed our 9 day stay at Mulino della Solaia in the small village of Eisa, Tuscany. The house is very well stocked and equipped; we were a group of 4 adults and 6 teenagers and the house was perfect in terms of accommodation and space. Arceno provided several thoughtful gestures such as a generous welcome hamper, a fully stocked bar, board games and a fully prepared meal by a chef in the house one of the evenings by Ceasar and Francesca, which turned out to be one of our favorite meals!As we arrived during a heat wave, we were so thankful for the air conditioning! And with 6 teenagers, having someone come in daily to clean and tidy was a godsend!"