Cenote Manatí

Super nice staff, shoutout to Fredy, Diego & Aurceli! Only thing that was annoying is the beach patrol, it was almost pointless going to the beach on the resort. You were only permitted a very short amount of distance from the shore, and you couldn’t walk past the red flags they had up which were pretty close together. Kinda just get to watch all the other resort guests getting to go in and fully enjoy it while you couldn’t😅So yeah not much outdoor space, but overall my sister and I had a great time:) Everything was easy access, they have an MTS station so all your transportation & excursion needs are all in one place. The food was AMAZINGG and they have so many different dining options. Very clean as well, you can tell all of the staff do a great job maintaining the property. OH and don’t miss the theater shows, they’re so much fun & the dancers were great! Thank you to everyone who made our first time here very worth while:)

Everything was extraordinary me and my wife are satisfied there is only one thing that we experience is the food not the best not the worst either but for sure they can do better other than that everything is amazing we love it and we recommend it

So we were there for 6 days, and I really enjoyed myself. The property itself is dated and is in need of upgrades but that didn't disappoint me or ruine my good time. One opportunity I would suggest is to put a dresser for clothing storage in the rooms. We had no where to put our clothes for our stay. We upgraded to the VIP level and really enjoyed our concierges. Luis, Mauricio, and Raul were all great 👍. The booze was flowing and there was no shortage of it. The food was ok, nothing fancy but again, that didn't disappoint us either. We are no foodies. We eat because we have too. The buffet could use an overall. It is very small and limited. Our air conditioner in our room was FANTASTIC! Housekeeping was great. Our in room spa was dirty and our concierge sent someone up immediately to clean it. We will definitely return and are looking forward to it