Central San Diego Hotel with Pool

"Outside didn’t look that great, but the inside was clean and updated. "

"Yes"

"I had a very frustrating experience with Best Western. During the reservation process, there was no clear check-in time provided, which made planning difficult. Because of that, we arrived earlier in the day not fully aware of when check-in would begin. Later, we found out that check-in was at 4:00 PM. However, when we returned at 4:00 PM—the official check-in time—we were told that our room was still not ready, even though we had booked a specific room in advance. Instead of properly accommodating us, we were told we could get a different room right away, but only if we paid an additional $46. On top of that, we were also charged $26 for parking within the hotel facilities, which felt like another unexpected fee that was not clearly communicated beforehand. Overall, the lack of communication, poor organization, and added costs made this a very disappointing experience. As guests, we expected our reserved room to be ready at check-in time and for all policies and fees to be clearly explained upfront. I would not recommend staying here based on my experience."

"I didn't check out the gym"

"Just a plane room with a very small fridge, nothing else ahh forgot, two bottles of water but you had to pay for them and they were not cheap."

"Good location. Staff was nice and friendly. Rooms were not too clean. There were some stains on the covers and on the chairs. "

"Pamela is very very very rude!!! It seems like she hate everyone around, hate her job. I personally felt so much negative motions by her attitude. I travel often, so I surprised why she works at that hotel and takes someone's place. "

"Overall very good"

"Nice hotel. Very clean and comfortable. I liked that it was next to an upscale outdoor mall. 10/10"