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The Charles Hotel

3.0 star property

Choose dates to view prices

Consider a stay at The Charles Hotel and take advantage of a terrace, a bar and a restaurant. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping
The current price is HK$498
HK$598 total
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 250 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 300 sq ft
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
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About the area

Located in Chatham, The Charles Hotel is in the historical district and near a train station. Central Theatre and Medway Little Theatre are cultural highlights, and some of the area's activities can be experienced at Chatham Ski and Snowboard Centre and The Strand Leisure Park. The Vines Park and Historic Dockyard Chatham are also worth visiting. Visit our Chatham travel guide
Map
15 New Road, Chatham, England, ME4 4QJ

What's nearby

  • Historic Dockyard Chatham featuring a marina and boating
    Historic Dockyard Chatham
    16 min walk - 1.4 km
  • The view of Rochester Cathedral from the castle window😊
    Rochester Castle
    3 min drive - 2.4 km
  • beautiful cathedral and important Norman castle out of shot, in the middle of a quaint small city steeped in history with plenty of nice cafes and restaurants
    Rochester Cathedral
    3 min drive - 2.4 km
  • Central Theatre
    3 min walk - 0.3 km
  • Fort Amherst
    10 min walk - 0.9 km

Getting around

  • Chatham Station
    3 min walk
  • London (SEN-Southend)
    68 min drive

Restaurants

  • The Thomas Waghorn
    4 min walk
  • Chefs Delight
    7 min walk
  • Subway
    13 min walk
  • Gurkha Fire
    3 min walk
  • Greggs
    13 min walk

About this property

The Charles Hotel

Hotel in the historical district
At The Charles Hotel, you can look forward to a terrace, a bar and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Meeting rooms, free newspapers and concierge services
  • A front desk safe, a banquet hall and luggage storage
Room features
All guestrooms at The Charles Hotel have comforts such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 28-inch flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Similar properties

Restaurant
St George Hotel Rochester - Chatham
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
7.0 out of 10, Good, 684 reviews
The price is HK$444
HK$533 total
includes taxes & fees
11 Mar - 12 Mar
St George Hotel Rochester - Chatham
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Property is also known as

The Charles Hotel Hotel
The Charles Hotel Chatham
The Charles Hotel Hotel Chatham

Frequently asked questions

Is The Charles Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Charles Hotel?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at The Charles Hotel on 12 Mar 2026 start from HK$498, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Charles Hotel?

Self-parking is free at this property.

What time is check-in at The Charles Hotel?

Check-in start time: 3 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Charles Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee.

Where is The Charles Hotel located?

Situated in the historical district, this hotel is within a 10-minute walk of Central Theatre and Great Lines Heritage Park. Fort Amherst and Chatham Naval Memorial are also within 15 minutes. Chatham Station is only a 3-minute walk and Rochester Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Charles Hotel Reviews

7.2

Good

7.8

Cleanliness

7.6

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 64 out of 201 reviews
Rating 8 - Good. 59 out of 201 reviews
Rating 6 - Okay. 27 out of 201 reviews
Rating 4 - Poor. 18 out of 201 reviews
Rating 2 - Terrible. 33 out of 201 reviews

Reviews

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.
Stayed 2 nights in Jul 2025

4/10 Poor

Beverly

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very friendly and helpful staff. Room was freezing and no window in room!!! Very strange little room. There was a window which couldn’t open into the inside corridor!
Stayed 1 night in Nov 2025

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice polite staff and friendly service.
Stayed 2 nights in Feb 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, fantastic restaurant

Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Beding and towels were clean.Bed comfortable.
Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was perfectly ok for a reasonable and good value overnight stay - the room was clean and had everything needed but the mattress was very uncomfortable indeed, needs replacing. Sadly I had a poor night's sleep due to mattress being long past its use by date. A shame because everything else was ok.
Stayed 1 night in Apr 2025

2/10 Terrible

Johnathan

Disliked: Staff & service, property conditions & facilities
Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
Stayed 2 nights in Nov 2024

4/10 Poor

Rufaro

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
Stayed 1 night in Aug 2024

8/10 Good

Lesley Corke

Liked: Cleanliness
Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
Stayed 1 night in May 2024

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite a night

Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
Stayed 1 night in Jan 2024

2/10 Terrible

Mark

Disliked: Property conditions & facilities

Eaten alive

I was absolutely eaten alive by bed bugs, had them jumping all over me in the night.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Welcoming and Friendly at reception, room clean and comfortable Good location all near the local attractions
Stayed 1 night in Sep 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks really good from the outside and on the pictures, but it’s an absolutely hell hole
Stayed 1 night in Jun 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Do not stay

I registered my car on their ipad at reception, but have still received a fine for staying in the car park. Tried to contact the hotel, but have been completely ignored....
Stayed 2 nights in Aug 2025

8/10 Good

June

Liked: Staff & service, property conditions & facilities, room comfort

warm and pleasent

this hotel was as good as it gets for the money ,warm and cosy.
Stayed 1 night in Dec 2022

10/10 Excellent

Zack

Liked: Amenities, property conditions & facilities
Yh really good
Stayed 1 night in Aug 2024

2/10 Terrible

DAVIES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Everything about the hotel was brilliant. The guys down at reception were really helpful and welcoming, if we were staying in the area again I would definitely use them in future!
Stayed 1 night in Dec 2017

6/10 Okay

Phil

Disliked: Amenities
I thought my booking included breakfast but it didn’t
Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

See you next time! 👍

I was visiting family, so just required a base. The hotel was ideal and I spent 3 nights/4 days in the area. I would definitely stay at the hotel again, as I regularly visit my family.
Stayed 3 nights in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Terrible, insects and lack of regard.

The room look like clean, but I can feel some insects on my body when I was sleep and I can see very small insects on my belongings. Window was very strange, It will hit the body when opened. It will hurt when careless. No staff stay in reception, customer needs to ring someone to open the entrance door. Customer need to climb stair from car park to lobby, don't carry anything, it very inconvenient.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor check in service, rooms had a bad smell and the bathroom was so small it was difficult to move around and get into the shower.
Stayed 1 night in Sep 2024

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms advertised is not the room you will get

The photo that was advertised was ABSOLUTLEY NOT THE SAME ROOM THAT WE HAD - IT WAS A SHOE BOX AND I WOULD RECOMMEND ANYTONE STAYING THERE PLEASE, PLEASE DOUBLE CHECK BEFORE YOU EVEN CONSIDER THIS PLACE WHAT ELSE DO YOU WANT ME TO SaY !
Stayed 1 night in Feb 2025