Ascott Chencun hotels

"clean room and with very comfortable bedding and pillows, and breakfast buffet could be improved a bit more"

"Everything was 100%"

"This hotel is an amazing hotel. Its the best hotel I have ever been to. Breakfast is good. The staff are well trained, professional and kind. Especially Parisa and Emma. These 2 were very helpful and nice."

"Good breakfast."

"Room is clean. Breakfast is great!"

"Food was exceptional especially for breakfast, choices at the buffet was hard to beat and I’ve been all over the world. The lounge also was also fantastic as well, a must have upgrade if you’re staying at a Sofitel. This particular property, though nice is in need of facelift especially in the rooms and hallways. The staff was indeed helpful but it puzzles me why they wouldn’t emphasize languages for better communication it being a hotel that caters to foreigners. Jason the night manager was extremely helpful on my first night in as well."

"Property while not new, was still very comfortable. We found our room slightly small, but thats just our preference for rooms on the bigger size. The view was great. Staff was very helpful in all matters. Lobby was outstanding in looks."

"super"

"Good location and hotel was great"