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Casa Zazil

2.5 star property
Hotel with free breakfast, near Lake Bacalar

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Photo gallery for Casa Zazil

Enjoy meals or drinks in a serene outdoor setting surrounded by lush greenery and a tranquil atmosphere.
Stunning hotel entrance with a sleek glass door and geometric metal gate.
Two single beds with tropical leaf-patterned bedding, a large mirror, and a clean, minimalist design.
Relax in a cozy seating area with two cushioned chairs and a flat-screen TV.
Stunning building exterior with a glass door offering a glimpse into a cozy seating area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Quadruple Room, 1 Bedroom

In-room safe, desk, laptop workspace, free WiFi

Comfort Quadruple Room, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
In-room safe
Wardrobe
  • 1334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room

In-room safe, desk, laptop workspace, free WiFi

Comfort Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
Wardrobe
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Quadruple Room

In-room safe, desk, laptop workspace, free WiFi

Comfort Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
Wardrobe
Desk
  • 1335 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Calle 26 X 17 y 19, Col.Gonzalo Guerrero, Bacalar, QROO, 77930

What's nearby

  • Fort of San Felipe - 16 min walk - 1.4 km
  • Laguna Bacalar Ecological Park - 17 min walk - 1.5 km
  • Municipal Spa of Bacalar - 3 min drive - 1.8 km
  • Cenote Negro - 4 min drive - 2.2 km
  • Cenote Cocalitos - 5 min drive - 4.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬13 min walk
  • ‪I Scream Bar - ‬13 min walk
  • ‪Las Quekas Bacalar - ‬5 min walk
  • ‪Taqueria el Trompo de K'los - ‬14 min walk
  • ‪Taquería los Primos - ‬5 min walk

About this property

Casa Zazil

Hotel near Lake Bacalar
Casa Zazil provides amenities, such as free breakfast (local cuisine) and a terrace. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A 24-hour front desk, coffee/tea in reception and tour/ticket information
  • A front desk safe
Room features
All guest rooms at Casa Zazil have comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

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  • Free WiFi
  • Air conditioning
9.6 out of 10, Exceptional, 236 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

Casa Zazil Hotel
Casa Zazil Bacalar
Casa Zazil Hotel Bacalar

Frequently asked questions

Is Casa Zazil pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Zazil?

Self-parking is free at this property.

What time is check-in at Casa Zazil?

Check-in begins at 2 PM.

What time is check-out at Casa Zazil?

Checkout is at noon.

Where is Casa Zazil located?

Situated in Bacalar, this hotel is within 1 mi (2 km) of Fort of San Felipe and Lake Bacalar. Laguna Bacalar Ecological Park and Canal de los Piratas are also within 1 mile (2 km).

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Casa Zazil Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 76 reviews
Rating 8 - Good. 12 out of 76 reviews
Rating 6 - Okay. 0 out of 76 reviews
Rating 4 - Poor. 0 out of 76 reviews
Rating 2 - Terrible. 4 out of 76 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice stay at Casa Zazil. We were travelling with my family and our host was fantastic.
Stayed 1 night in Aug 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marta and Carmen were WONDERFUL hosts! We managed to communicate with our poquito Spanish :) They were super helpful in providing recommendations for things to do and places to eat. They also helped us organise a private boat tour of the lake as we have very limited time due to the bus schedule to get to our next destination. They also have a great deal with a tour provider if you have time for a 1/2 day tour, much more reasonable than other online or in town. The property was only a 5 min walk to the ADO bus terminal, which was very convenient for us and only a 10min walk to the lake and restaurants. Also, the BREAKFAST, it can’t be forgotten - it was amazing!! Beautiful fruit, delicious eggs and pancakes for the kids. Homemade juices and endless coffee, was all perfect. Thank you again, we wish we had longer!
Stayed 1 night in May 2024

10/10 Excellent

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Danke für die Gastfreundschaft!

Coole und herzensliebe Zwillingsschwestern bewirten dieses kleine aber feine Domizil! Sie sind sehr aufmerksam und geben alles für ihre Gäste! Die Zimmer sind zwar eher klein für 4 Gäste, das Frühstück und der Service dafür top!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hosts, wonderful breakfast, great location

Casa Zazil is fabulous!! The owners are two sisters who take great care of guests and keep their property pristine. Every morning starts with a made to order breakfast, arranged for the specific time you would like it. In addition to the delicious meal, you get a variety of flavored waters, milks, coffee, etc. The owners share some of their favorite locations in the area and are always quick to help. Matter of fact, they made a call to my car rental place in Cancun because I couldn’t find important information in the rental contract. My family of four included two adults and a 15- and 12- year old. We all loved Casa Zazil and would absolutely return!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La stanza era davvero pulitissima, la padrona di casa FANTASTICA! Appena arrivati ci ha informato subito su tutte le cose che era possibile fare nei dintorni e ha dato la sua disponibilità per eventuali prenotazioni con prezzi inferiori (dicendoci di chiedere prima in centro per avere la certezza); noi abbiamo chiesto e infatti abbiamo poi prenotato la gita in barca in laguna tramite lei! Il centro è raggiungibile a piedi con una passeggiata di 15 minuti, e la prima sera sera la signora è stata così carina che ci ha accompagnato per farci vedere la strada. Per colazione ti fa scegliere tra più opzioni, noi abbiamo optato per i pancake e sono stati super!! Sicuramente un posto consigliato!
Stayed 2 nights in Aug 2024

10/10 Excellent

GIACOMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima struttura. Consigliato.

Struttura recente, sopra la media. Pulitissimo, letti molto comodi, presente di piccolo frigo bar e cassaforte. Le titolari sono gentilissime, molto disponibili. Colazione super, ogni giorno cambiava menù e potevi metterti d'accordo con loro per qualsiasi esigenza o intolleranze. Posizione strategica, a dieci minuti a piedi dal centro, la zona è tranquilla si può camminare tranquillamente a piedi. Consigliatissimo!
Stayed 3 nights in Jan 2024

2/10 Terrible

Szymon

Stayed 1 night in Jan 2024

10/10 Excellent

Piga lorenzo william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastico soggiorno!

Siamo rimasti molto soddisfatti del nostro soggiorno in questa struttura. Personale disponibile, gentile e cordiale. Camere pulite e confortevoli, con pulizia quotidiana. Colazione deliziosa con un menù ogni giorno diverso. Super!
Stayed 3 nights in Jan 2024

10/10 Excellent

elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour à bacalar super ! Hôte très accueillante disponible et sympathique je recommande!
Stayed 1 night in Oct 2023

10/10 Excellent

João

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking monitored by camera. Nice decoration. Attention to detail. Hot shower. The owner/staff is very friendly goes above and beyond. Breakfast was the highlight: they don't have a buffet, instead they cook for you and serve in the garden. Very personal service. It's close to the highway but not far from the city center. We were positively surprised and will stay there again.
Stayed 1 night in Oct 2023

2/10 Terrible

alejandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
para empesar el pernosal no tiene etica y fueron muy groseros
Stayed 1 night in Aug 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zu empfehlen

Super netter Kontakt, die Besitzerin gibt diverse Tipps für Touren. Wenn es Sprachprobleme gibt, arbeitet sie mit einer Übersetzungsapp, man muss also hier nicht unbedingt der spanischen Sprache mächtig sein. Das Frühstück ist sehr gut und wird nach Wunsch gestaltet, z. B. Pfannkuchen oder Quesadilla.
Stayed 2 nights in Feb 2023

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una excelente experiencia, me sentí como en casa. Las atenciones fueron espectaculares y la limpieza extraordinaria. Le recomendé a mis familiares este lugar, por la calidez de las dueñas.
Stayed 1 night in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención de parte del hotel nos trataron muy desde nuestra llegada nosotros viajamos en familia yo y mi esposa y nuestros hijos traemos una pequeña de 2 años y veníamos cansados del viaje y la señora Carmen muy amable nos dejó pasar a la habitación porque llegamos en la mañana también desde que llegamos nos dio precio del paseo en lancha y entradas al fuerte de bacalar que por cierto en el paseo en lancha nos cotizo el mejor precio de la zona y asta vinieron por nosotros al hotel también un buen punto a favor del hotel es que el único Oxxo que hay está a una cuadra y es 24 horas y también muy serca la terminal ADO cómo a 100 metros
Stayed 2 nights in Sep 2022

10/10 Excellent

Victor I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

This was a great place to stay. Martha the host was very friendly and helpful. We had a great time in Bacalar.
Stayed 3 nights in Jun 2022

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel

Skønt ophold, men ejeren talte kun spansk. Der var rent, pænt og skøn morgenmad.
Stayed 3 nights in Jan 2022

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very sweet little hotel. It’s quite new with modern touches in the room that provide nice ambiance. Super immaculate, the beds and pillows are very comfortable and the linens are good quality. The room is large with lots of space to hang clothes and store luggage. Lots of hot water and good pressure in the shower. There’s a nice little outdoor courtyard where breakfast is served. We stayed three nights and were served three different and very tasty breakfast meals. The hotel is operated by a lovely family who go out of their way to make your stay enjoyable.
Stayed 3 nights in Jan 2022

10/10 Excellent

Elvia Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Es un hotel pequeño atendido por unas gemelas muy atentas y especiales, súper recomendado!!!
Stayed 2 nights in Jan 2022

8/10 Good

Leslie

Stayed 1 night in Dec 2021

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seguro que regreso a Casa Zazil🏠

Muy recomendable este pequeño lugar súper cómodo, las encargadas Martha y Carmen , son muy amables y los desayunos que hacen son completos, deliciosos y diferentes cada mañana . Y hay muchos lugares cerca de allí si necesitas comprar algo y transporte, no falta dada. Y además ellas Te dan mucha información para sugerir a donde ir , yo volvería al mismo lugar a hospedarme a Casa Zazil , si regreso a ese hermoso lugar de Bacaiar, son muy amables y serviciales y muy limpio todo, recomendado al 100 %
Hermosa decoración y muy limpia y amplia la habitación incluye un mini refri y tiene un dispersador en baño con shampo y acondicionador y jabón líquido para cuerpo en tres partes Me pareció muy buena idea así no hay que estar cambiando las botellita
Muy iluminada y fresca
Camas dobles y muy cómodas las almohadas también y Y también afuera Donde se toma el desayuno el patio está muy bonito y tranquilo y se disfruta mucho a los ricos desayunos A la hora que tú se los pidas y te lo sirven recién hechos y calientitos .
Stayed 4 nights in Nov 2021

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with super friendly host and a very tasty self made breakfast. We got really good local recommendations and throughly enjoyed our stay in Bacalar. Muchas Gracias Marta, nos encanto!
Stayed 3 nights in Nov 2021