「Very nice and clean place! Fantastic communication with the host who couldn’t do enough for us! Superb setting and will definitely be looking at going back again!」
「When booking I didn't realise the hotel was right next to the ticket office to Wookey Hole Caves, what a bonus. Checking in was easy and the staff were very informative. After a busy day we decided to have dinner in the hotel restaurant. You do have to reserve in advance but the staff went the extra mile and fitted us in, we were very thankful due to having an exhausted and hungry child. We couldn't fault the meal, we all thoroughly enjoyed it.
The family room was a good size, including two...
「The hotel and staff were fantastic but the noise from drunk people using the drinking area on top of the room and opposite was not nice as woken with shouting/swearing late at night driving off in there loud exhaust car parked under our room window (not an official space either).
Air con would be useful.
Restaurant was lovely.」
「Room was pleasant but was not serviced on second day. Cooked breakfast was reasonable but there was no cereal to start with nor toast and jam to follow. One cup of cofee only which was served 30 minutes before the cooked meal arrived on the second day. Mains were good but starters and sweet menu was limited and fairly expensive. Overall we were not unhappy but would not have wanted to stay for a third night and would be question if we would use this chain again if this is typical of all their...
「The hotel spa was dirty and had dead flies everywhere in and around the pool. There was a light hanging down from the ceiling in the steam room. Multiple lights smashed in the carpark. We also didn’t have any towels in our room upon arrival.」