6/10 一般
Emily
与配偶出行, 团体旅客
2026 年 4 月 26 日
满意：清洁度、服务设施、住宿条件和设施
When we arrived, it was early and needed to wait for a room to come available. Not an issue and many others were waiting in the lobby for the same reason. The problem came when I was still waiting for a room to come available when new people were coming in and the staff was checking them into rooms. When I heard him do it 3 times in a row, I walked up to ask if I could also please have a room and he told me nothing was available? And then immediately gave someone else a room. Magically, a room was available 30 seconds later for me.
The pool hours were to be open until 10, the doors to the pool were locked at 9. We used the grill on the rooftop and needed plates and tongs. We went to the lobby to request these items. They refused to give them to us but instead had them brought up to us. Okay, that’s fine, but nobody ever brought them so we had to use a plastic fork to flip burgers.
Overall just wasn’t impressed with the hotel. Nice area of town and felt safe but for the money spent I feel like we would have been better off elsewhere.
Emily
2026 年 4 月入住 3 晚