「We had a lovely stay. Andrew was a great host and showed us everything we needed. The bar was humming and our dinner was fabulous.
We had a great nights sleep. The renovated bathroom was excellent and had a nice big shower. Room 2 was lovely overall.
Breakfast in the morning was excellent..
Overall we had a lovely overnight stay at the Cricketers Inn and would not hesitate to stay here again when in the area. 」
「We had a lovely stay. Andrew was a great host and showed us everything we needed. The bar was humming and our dinner was fabulous.
We had a great nights sleep. The renovated bathroom was excellent and had a nice big shower. Room 2 was lovely overall.
Breakfast in the morning was excellent..
Overall we had a lovely overnight stay at the Cricketers Inn and would not hesitate to stay here again when in the area. 」
「Good:
The decoration of the room is cozy and in good classic style
There is a bar on the ground floor which is good
Staff are nice and friendly
Bad:
Strong smell in the bathroom which is disgusting, we think that comes from the eroding wood
The water boiler is not clean and there is even water remain inside
Being asked for the room key after check out but believe their staff mixed things up (Wrong number tag on the key)」
「Good:
The decoration of the room is cozy and in good classic style
There is a bar on the ground floor which is good
Staff are nice and friendly
Bad:
Strong smell in the bathroom which is disgusting, we think that comes from the eroding wood
The water boiler is not clean and there is even water remain inside
Being asked for the room key after check out but believe their staff mixed things up (Wrong number tag on the key)」
「Angel Inn is close to the centre of Petworth, the staff were very friendly and welcoming. The room was clean and spacious, the bed was very comfortable, the bathroom had a large modern bath and separate shower and everything was very clean. We appreciated the teapot in the room and selection of teas, also the complimentary flapjack. We ate in the restaurant area of the inn and had an excellent meal. 」
「Angel Inn is close to the centre of Petworth, the staff were very friendly and welcoming. The room was clean and spacious, the bed was very comfortable, the bathroom had a large modern bath and separate shower and everything was very clean. We appreciated the teapot in the room and selection of teas, also the complimentary flapjack. We ate in the restaurant area of the inn and had an excellent meal. 」
「The Crown is one of our favourite places to stay. We would never visit England without making a stop for a few days at The Crown in Chiddingfold! The staff are wonderful and welcoming! The rooms are comfortable and historic!」
「The Crown is one of our favourite places to stay. We would never visit England without making a stop for a few days at The Crown in Chiddingfold! The staff are wonderful and welcoming! The rooms are comfortable and historic!」
"I am lodging a formal complaint for a severe breach of contract, misrepresentation, and unacceptable staff conduct during my recent stay.
1. Breach of Contract & Misrepresentation
I booked a "Family Quadruple Room" via Expedia, which explicitly guarantees 1 Double Bed and 2 Single Beds. I specifically selected this larger layout to provide space to maneuver our heavy international luggage, as we flew to attend a wedding the next day.
Upon checking in late at 22:45 on 13 May, we were given a room containing only 1 Double Bed and 1 Single Bed (a lower-tier Family Triple). This directly contradicts what I purchased. I hold clear photographic evidence of this inventory failure.
2. Hostile Staff Conduct & Arbitrary Denial
When I brought this to the reception's attention, the receptionist flatly refused to correct the room category. They aggressively argued that because my booking indicated "2 Adults", they would only provide a room matching two occupants. This is completely invalid. As a consumer, I am contractually entitled to the exact room layout and footprint I paid for, regardless of whether I use its maximum occupant capacity. The staff became extremely hostile, raised their voice, yelled at me, and refused to help. Due to the late hour and wedding schedules, we had no choice but to stay under duress in an unpleasant, downgraded environment.
UK Consumer Law Violations:
As the property is in England, this transaction breaches the UK Consumer Rights Act 2015"