英國旅店

「Quite good, hope can stay again in the future visit in London」

「The photos on the website are nothing like the hotel itself. Some areas have been painted and the room carpet and decor are clean but the hallways smell and the carpets are ancient and worn. There is no bar, no food at all. We booked two nights and the room wasn’t serviced during our stay. The bathroom is ancient and in poor condition. The beautiful woodwork in the main areas is sticky and in need of renovation as is the whole hotel. We saw only 3 staff members during our stay all if which...

「I reserved two rooms, one for my family and another for my elderly mother. Unfortunately, the air conditioning in my mother's room was not functioning properly and failed to produce cool air. While the staff was accommodating on the second night and worked to address the issue, my mother had to spend the first night in an uncomfortably hot room. During that time, staff repeatedly suggested opening the window rather than resolving the air conditioning problem. Additionally, we accidentally left...