“The hotel was excellent, everything you'd expect from a first-class accommodation.
My issue was with the service staff, who didn't properly inform me about the amenities included in my executive room.
There were supposed to be drinks and snacks on my floor, but there weren't. When I asked at checkout, since I was only staying one night, I was told that when the staff wasn't on the floor, I could request them at the lobby bar, but no one informed me of this. I was very disappointed with this……
“The hotel was excellent, everything you'd expect from a first-class accommodation.
My issue was with the service staff, who didn't properly inform me about the amenities included in my executive room.
There were supposed to be drinks and snacks on my floor, but there weren't. When I asked at checkout, since I was only staying one night, I was told that when the staff wasn't on the floor, I could request them at the lobby bar, but no one informed me of this. I was very disappointed with this……
Edwin