Best Western Heritage Inn

Property class: 2.5

Choose dates to view prices

At Best Western Heritage Inn, you can look forward to free full breakfast, a gym and a business centre. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
The current price is HK$867
HK$981 total
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Refrigerator

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

A hotel room with two beds, a desk, a chair, a lamp, and a view of a building outside.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, two bedside tables with lamps, a chair, a framed picture on the wall, and a patterned carpet.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

A hotel room with two beds, a large mirror, a painting, and a nightstand with a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a view of a building outside.

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 1

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Located in Concord, Best Western Heritage Inn is near the airport and near a metro station. Concord Pavilion and Willows Theater are cultural highlights, and some of the area's activities can be experienced at Brenden Theaters Concord 14 and Ghost Golf Indoor Miniature Golf. Markham Regional Arboretum and Pixieland are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails, mountain biking and mountain climbing in the area. Visit our Concord travel guide
Map
4600 Clayton Rd, Concord, CA, 94521

What's nearby

  • Newhall Community Park
    3 min walk - 0.3 km
  • Markham Regional Arboretum
    2 min drive - 2.2 km
  • Concord Pavilion
    6 min drive - 6.1 km
  • Six Flags Hurricane Harbor Concord
    8 min drive - 6.8 km
  • Sunvalley Shopping Center
    9 min drive - 7.5 km

Getting around

  • Concord Station
    8 min drive
  • Antioch-Pittsburg Station
    25 min drive
  • Concord, CA (CCR-Buchanan Field)
    20 min drive

Restaurants

  • Taco Bell
    3 min walk
  • McDonald's
    2 min walk
  • Dunkin'
    7 min walk
  • Dairy Queen
    5 min walk
  • Popeyes Louisiana Kitchen
    2 min drive

About this property

Best Western Heritage Inn

  • Hotel near the airport
  • Consider a stay at Best Western Heritage Inn and take advantage of free full breakfast, a gym and a business centre. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Motorhome/coach/lorry parking, a banquet hall and a front desk safe
    • Multilingual staff, coffee/tea in reception and 1 meeting room
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 128 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with cable channels
    • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,900 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30, per accommodation, per day, plus a deposit of USD 150.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 36 kg per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Heritage Inn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Heritage Inn?

As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Heritage Inn on 27 Sept 2026 start from HK$867, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Heritage Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Heritage Inn?

Self-parking is free at this property.

What time is check-in at Best Western Heritage Inn?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Heritage Inn?

Checkout is at 11 AM.

Where is Best Western Heritage Inn located?

Situated near the airport, this hotel is within 1 mile (2 km) of Newhall Community Park and Markham Regional Arboretum. Contra Costa Canal Trail is 2.9 mi (4.7 km) away.

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Reviews

Best Western Heritage Inn Reviews

7.8

Good

7.8

Cleanliness

7.4

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 100 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet property. Hot breakfast was offered and convenient. Would stay here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff was very friendly. There are breakfast isn't amazing they have so many different options to choose from.
Stayed 5 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Staff was great, breakfast was great. Just bathrooms, carpet really need deep cleaning.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For once, hotel is well designed and color coordinated, especially inside. And a very nice breakfast with ample different areas to sit and eat.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
staff was awesome, property was very nice. The bathroom and sink area wasn't completely clean but everything else was great.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
The breakfast was served fresh and good taste and parking safe and easy overall everything great for a good price
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe room/area
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Property is old. Shower nob really hard to open. Receptionist was taking long time talking with a personal aquantiance instead of taking care of the clients.Not professional at all. Food was good. Place was quiet. That was good.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, food places are close,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff, the room and the breakfast is always really great
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities
-Upon checck in two employees were having a disagreement and took a bit to greet me. -Paid for uograded jet tub but tub and jets dirty and build up on them -Coffee maker broken and leaking -sign for ice and vending on first floor hiwever none there. Later found on 2nd floor -Bed and pillows very comfortable -Quiet and housekeeping friendly -Good breakfast and coffee in the lobby
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, staff is friendly and breakfast was very good. Housekeeping needed improvement. Nobody came to pick up trash and dirty towels from our room.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

The room was really nice and clean
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the staff that makes this property shine. They are amazing. Responsive. Kind. The rooms are ok. The jet tub didn’t have the right stopper. We didn’t know we had to ask for room service…. But the staff? Wonderful. I cannot stress how important a staff is to a property.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, kind staff, good breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have stayed at this hotel, the rooms are very well kept, never had any issues actually with anything. And I would really like to say that I was checked in on both occasions by a gentleman by the name of Samuel. He is always so polite, professional, and just an absolute pleasure to converse with. He always goes above and beyond to ensure that my stay is a good one and that I have everything I need for my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Room was clean, but was only changed once during our stay and then they turned on the air conditioning to cold it was freezing on our return. Breakfast was very good. Staff was very helpful
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay me and my husband have stayed here a couple times and it’s clean. The staff are very friendly and their breakfast is good. They were really fast and Fisher. Our refrigerator wasn’t working and they replaced it instantly but we only had one thumbs down and it’s not the staff’s fault we just had noisy people upstairs above our room who were really loud
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was very clean, staff was very friendly. Nice breakfast. My Family had a great stay. Conveniently located. We get rooms here for family when they come into town and always a good experience!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The shower was clean and good pressure. The breakfast was very good with a lot of options....I appreciate that when traveling. Decent place with a decent price.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the room was spacious and clean. One of my key cards didn't work. Breakfast was good, but no fruit. I asked for bottled water and got some. For the price excellent!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location clean comfortable room.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and employees are very friendly
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced, clean, nice breakfast, close to my family
Stayed 2 nights in Apr 2025