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Best Western Heritage Inn

2.5 star property
Hotel in Concord with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Heritage Inn

Outdoor pool, pool loungers
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast area
Lobby
Located near the airport, Best Western Heritage Inn combines relaxation and productivity. Guests enjoy the outdoor pool with sun loungers, stay connected with in-room WiFi, and can use the business center when work calls.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Free WiFi
The current price is HK$759
HK$860 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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The price is HK$987
HK$1,102 total
includes taxes & fees
9 Nov - 10 Nov
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About the area

Map
4600 Clayton Rd, Concord, CA, 94521

What's nearby

  • Concord Pavilion - 7 min drive - 4.7 km
  • Todos Santos Plaza - 9 min drive - 5.3 km
  • Six Flags Hurricane Harbor Concord - 11 min drive - 7.5 km
  • Sunvalley Shopping Center - 12 min drive - 7.8 km
  • The Veranda - 12 min drive - 7.1 km

Getting around

  • Concord Station - 8 min drive
  • Antioch-Pittsburg Station - 25 min drive
  • Concord, CA (CCR-Buchanan Field) - 20 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪ButtercuP - ‬10 min walk
  • ‪Huckleberry’s - ‬12 min walk

About this property

Best Western Heritage Inn

Hotel near Concord Pavilion
Best Western Heritage Inn provides amenities, such as a gym and a business centre. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Motorhome/coach/lorry parking, a banquet hall and a front desk safe
  • Multilingual staff, coffee/tea in reception and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 128 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Indoor pool

Concord Plaza Hotel

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
7.6 out of 10, Good, 964 reviews
The price is HK$878
HK$994 total
includes taxes & fees
2 Nov - 3 Nov
Concord Plaza Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,900 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30, per accommodation, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 36 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Heritage Inn Concord
Best Western Heritage Concord
Best Western Heritage Concord
Best Western Heritage Inn Hotel
Best Western Heritage Inn Concord
Best Western Heritage Inn Hotel Concord

Frequently asked questions

Does Best Western Heritage Inn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Heritage Inn?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Heritage Inn on 9 Nov 2025 start from HK$759.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Heritage Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Heritage Inn?

Self-parking is free at this property.

What time is check-in at Best Western Heritage Inn?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Heritage Inn?

Checkout is at 11 AM.

Where is Best Western Heritage Inn located?

Situated near the airport, this hotel is within 1 mile (2 km) of Newhall Community Park and Markham Regional Arboretum. Contra Costa Canal Trail is 2.9 mi (4.7 km) away.

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Reviews

Best Western Heritage Inn Reviews

7.6

Good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 380 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 91 out of 1003 reviews

Reviews

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Sep 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking area and hallways were well lit
Stayed 4 nights in Oct 2025

10/10 Excellent

Delora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and
Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Fastest check-in ever. Very polite young man at front desk was so helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an easy and relaxing stay ! Thank you 😄
Stayed 1 night in Aug 2025

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended not staying here. The first room smelled like smoke, and our replacement room smelled like smoke. Both of the rooms we’re supposed to be non smoking. Thankfully, Expedia was able to support with the cancellation and refund.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and most accommodating very quite and spacious
Stayed 1 night in May 2025

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities
Over all good stay, no issues, wish the coffee was a bit better, wasn’t my favorite
Stayed 3 nights in Jun 2025

6/10 Okay

Deborah

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Check in was great, the guy that checked me in was extremely helpful. The pool was enjoyable. Breakfast was really good. My stay was nice until I spotted a huge cockroach/field roach on the counter by the sink. It was over an inch long and with all the lights on in my room, it shouldn’t have ventured out of hiding but it did. I would have given a 4, maybe 5 star review if there hadn’t been such a big roach on the counter. Hard to recommend somewhere with roaches… I have it 3 stars because everything else was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located in Concord with many dining and shopping options.

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was super noisy. it sounded like the people upstairs were running laps around the room. I took my dog for a walk and there were cockroaches everywhere. Disgusting. the room itself was semi clean. there were people playing super loud music outside my room after midnight. will never stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, very close places to eat.
Stayed 2 nights in Jun 2024

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy staying here. The only request I have is that they need bacon for breakfast and pastries.
Stayed 1 night in Jan 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2025

10/10 Excellent

Anthony

We had a lovely stay and Glenda and Dean at front desk and Breakfast service were great!
Stayed 3 nights in Sep 2024

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 stars

It’s always a pleasure to stay here. Nice and relaxing, clean and great breakfast
Stayed 1 night in Jan 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and spacious room.
Stayed 1 night in Jan 2025

6/10 Okay

Araceli

Disliked: Amenities
The property is not clean. I guess management should hire more staff to keep up in making sure the place is clean.
Stayed 2 nights in Apr 2025

6/10 Okay

Adalberto

Location was great
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and peaceful
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, great staff, felt welcomed and convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Our usual place to stay in the Bay Area
Stayed 3 nights in Oct 2023

8/10 Good

NT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. My family and out of town guest always stay here. Great breakfast too.
Stayed 1 night in Jan 2024