Coupvray Historic Hotel

"The airport train was free and very easy to use to get to and from the airport terminal. I rented a room that had a large bathtub in it. The mixer valve for the tub was broken only scolded hot water would come out. The screws holding the glass shower door onto the hindges were loose allowing the door to shift when opened/closed. "

"Everyone was so lovely (especially Mary) the room was bright and big. Lovely experience "

"Staff helped to do early check-in and were very cooperative. Breakfast was average and breakfast room was small. "

"Very good breakfast and easy to walk to the park"

"Lovely. The shuttle to the parks was helpful and reliable. The staff was wonderful. "

"Beautiful hotel. Rooms were spacious and appropriately appointed. Great location to enjoy Disney parks and Disney Village. Be aware that you will not be able to enjoy the amenities (i.e. pool) until check-in. "

"Breakfast ok, staff great, room small and a little dated "

"During my stay at the lodge, my experience was initially normal and comfortable. However, that changed significantly after a serious incident involving hotel staff. While I was asleep in my room, I was awakened to find my door open and two Disney employees attempting to bypass the door latch using a “Do Not Disturb” sign. When I confronted them, they claimed they were trying to enter to clean the room. This explanation did not align with the situation, as I was clearly inside and had not requested service. I reported the incident to management, who acknowledged the severity of what occurred and expressed concern. As a resolution, I was offered a complimentary breakfast, i was not seeking any sort of compensation. The following morning, when attempting to use the breakfast that had been offered after the attempted break in, I encountered further issues. After speaking with two managers who confirmed I was approved as it seemed they did not accredit the breakfast correctly to my room, I was then stopped by the restaurant manager, who stated he did not believe me and accused me of lying and stated i could pay or leave. Following these incidents, I no longer felt safe or respected as a guest. Given the cost of the stay, I expected a basic standard of security and professionalism. Instead, I was left feeling uneasy in my own room and concerned about the safety of my belongings and my own personal safety, as well as the possibility of further unauthorized entry attempts."

"Very helpful staff. The room was comfortable and spacious enough for two adults. The breakfast buffet had a good variety."