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"Great hotel, lovely rooms, nice bar area, breakfast facilities poor! "

"The receptionist was lovely and as was my room. Overlooking the pitch, clean and big. You can tell you are in a box used for match days as the room is obviously set up for that dual purpose. Communal areas feel like you are in a football stadium, quite masculine and industrial. Breakfast was ok and dinner was restricted to the pub area. Stayed for a work event but wouldnt choose to stay here again unless for an event. Not your typical Hilton."

"If I could leave a minus rather than a 1 star I would. Atrocious staff - reception and management. Absolutely clueless with knowing how to deliver an efficient service. They subjected me to walking into MY allocated room to find a couple having “playtime”. They falsely advertised half price meals in January 2026 and then charged full price stating it was only valid until 29/01…..! No covenants on the advertising to validate this. ASA and Trading Standards are now investigating. Pool area and changing rooms are inferior and need modernising. Electricity tripped out constantly, rude electrician and lack lustre staff not wanting to take any responsibility. I would never stay in a best western again. I have PTSD about people gaining entry into my room and now have to sleep with a chair or similar against the door to feel protected. Avoid this property at all costs. "

"Breakfast was great. Staff were very friendly. An Amazing hotel"

"Room was clean "

"Lovely breakfast , staffs at breakfast amazing . They made me hard fried eggs as I am not a sunny side up eater :). Thank you "

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"Nice hotel, clean easy to find. The staff especially in the restaurant were excellent. Friendly and helpful"

"The breakfast was decent, but on a whole the place is very tired and not all staff were the most helpful and rather abrupt. "