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Eira do Serrado Hotel & SPA

4.0 star property
Hotel in Camara de Lobos with full-service spa and bars/lounges

Choose dates to view prices

Photo gallery for Eira do Serrado Hotel & SPA

Balcony
Mountain view
Buffet
Front of property
Balcony
Eira do Serrado Hotel & SPA offers a tranquil mountain getaway. Unwind in the spa, swim in the indoor pool, or enjoy the arcade/game room. The on-site restaurant serves breakfast, and the lobby fireplace provides a cozy spot to relax.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • Spa
  • Hot tub
The current price is HK$1,241
HK$1,327 total
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Hairdryer
  • Valley view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Hairdryer
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Hairdryer
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
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About the area

Map
Curral Das Freiras, Camara de Lobos, 9000-421

What's nearby

  • Madeira Botanical Garden - 17 min drive - 11.8 km
  • Town Square - 17 min drive - 11.4 km
  • Monte Palace Gardens - 17 min drive - 11.0 km
  • CR7 Museum - 18 min drive - 11.4 km
  • Lido Bathing Complex - 18 min drive - 11.8 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 37 min drive

Restaurants

  • ‪Vale das Freiras - ‬7 min drive
  • ‪Aliança Dos Sabores - ‬12 min drive
  • ‪Santo António - ‬18 min drive
  • ‪Multidelicias Madalenas - ‬14 min drive
  • ‪Sabores do Curral - ‬7 min drive

About this property

Eira do Serrado Hotel & SPA

Upscale hotel in the mountains
At Eira do Serrado Hotel & SPA, you can look forward to a terrace, an arcade/games room and dry cleaning/laundry services. Indulge in a body treatment, a massage and a body scrub at the on-site spa. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with a fireplace in reception and car hire on-site.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, babysitting (surcharge) and luggage storage
  • Smoke-free property, laundry services and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Eira do Serrado Hotel & SPA feature perks, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Balconies, coffee/tea makers and daily housekeeping

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8.8 out of 10, Excellent, 223 reviews
The price is HK$1,079
HK$1,159 total
includes taxes & fees
11 Nov - 12 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Estalagem Eira Serrado Hotel Camara de Lobos
Estalagem Eira Serrado Hotel
Estalagem Eira Serrado Camara de Lobos
Estalagem Eira Serrado
Eira Serrado Hotel Camara de Lobos
Eira Serrado Camara de Lobos
Eira do Serrado Hotel SPA
Eira Do Serrado & Camara Lobos
Eira do Serrado Hotel & SPA Hotel
Eira do Serrado Hotel & SPA Camara de Lobos
Eira do Serrado Hotel & SPA Hotel Camara de Lobos

Frequently asked questions

Does Eira do Serrado Hotel & SPA have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Eira do Serrado Hotel & SPA?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Eira do Serrado Hotel & SPA on 3 Nov 2025 start from HK$1,241.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eira do Serrado Hotel & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eira do Serrado Hotel & SPA?

Self-parking is free at this property.

What time is check-in at Eira do Serrado Hotel & SPA?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Eira do Serrado Hotel & SPA?

Checkout is at noon.

Does Eira do Serrado Hotel & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per person applies.

Where is Eira do Serrado Hotel & SPA located?

Situated in the mountains, this spa hotel is within 9 miles (15 km) of Madeira Congress Center, CityBubbles and Parque Canino do Jardim da Ajuda. Formosa Beach and Estádio do Marítimo are also within 9 miles (15 km).

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Eira do Serrado Hotel & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 187 reviews
Rating 8 - Good. 59 out of 187 reviews
Rating 6 - Okay. 24 out of 187 reviews
Rating 4 - Poor. 1 out of 187 reviews
Rating 2 - Terrible. 3 out of 187 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, a little out of the way with nothing else in walking distance. The restaurant is average, decent breakfast is included. Higher rated places to eat just 20 minutes away.
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Great location with amazing views. Spa was nice too. A little tired in places but everyone very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best regards for hotel’s staff
Stayed 1 night in Jan 2023

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the mountains

We have a lot of activities and arrived late like 1800. SPA closed early, very bad, shops near closed. Bad resturant, don´t eat tuna.
Stayed 1 night in Mar 2023

4/10 Poor

Pierre

Disliked: Property conditions & facilities, room comfort

Amazing view but that’s about it

The hotel is offering an amazing view . Really really spectacular! The jacuzzi is also extremely nice. And that’s about it or nearly . The hotel is old . Swimming pool is too cold. Most of the food , we didn’t like. The break first is extremely industrial. People are nice, don’t get me wrong but this hotel needs a complete new approach and needs to be refreshed and renovated .
Stayed 3 nights in Jan 2024

6/10 Okay

glyn

Liked: Cleanliness

It's all about location

Superb position in the mountainside at the top of the path to the valley below. Wheather is all important as when the cloud comes in, you see very little. The hotel is showing its age ( and lack of maintenance). We ate in the hotel in the evenings; there is no real option in the locality. The meals were of mixed quality but generally acceptable. This was in contrast to the breakfasts which were poor, hot items allowed to go cold on hardly warm " hotplates" and left there indefinitely. The machine juices and coffee were amongst the worst we have ever been served. The service in general was perfunctory, this must reflect on management. My recommendation: if you want to experience of the location, there are many day trippers, or stay for one night. If driving a hire car, you need to be a confident driver as the single road up and down is narrow and winding. These facts do not affect the local bus drivers, a concern when they appear in the opposite direction!
Stayed 2 nights in Feb 2025

6/10 Okay

Koen

Liked: Cleanliness, staff & service
We hebben een fijn verblijf gehad. Maar het hotel mag wel wat aandacht krijgen kwa onderhoud.
Stayed 6 nights in Sep 2025

10/10 Excellent

Rémy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le cadre avec vue panoramique des montagnes est magnifique. Le petit-déjeuner est très bien avec du choix. Possibilité de diner au restaurant de l'hôtel avec une cuisine locale et de qualité, l'équipe du restaurant est très sympathique et serviable. Le jacuzzi était parfait après une journée de visite, si la piscine était aussi chauffée cela aurait été un plus. Merci pour l'accueil, à recommander.
Stayed 3 nights in Sep 2025

6/10 Okay

Laila

Liked: Staff & service
The hotel is in a beautiful location but it advertised it has air conditioning - it does not. There were no fans available either. If air conditioning is a requirement, don’t book this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mittida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, view. It's remote and food was good.
Stayed 1 night in Jul 2025

6/10 Okay

Tom De

Wat verouderd hotel met schitterende ligging. Het restaurant is middelmatig, het ontbijt ook, het zwembad is klein maar heel mooi.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, very attentive to all needs.
Stayed 3 nights in Jul 2025

6/10 Okay

Hayk

Liked: Cleanliness, room comfort
Z
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, views, property, staff. All amazing- would stay again
Stayed 1 night in May 2025

8/10 Good

Mireillle

Liked: Staff & service, property conditions & facilities, room comfort

Hôtel pas mal mais....

l'hôtel est à 800 m de hauteur ce qui amène une bonne température, avec une très belle vue sur la côte sud et sur le cirque de Serrado. dans la chambre les toilettes étaient pleine de calcaire avec cercle jaune, le bidet fuyait et la chambre n'était pas lavée tous les jours, autrement la chambre étaient bien située avec une belle terrasse et une vue sur le cirque de Serrado. La piscine était froide, en cette saison où il ne faisait pas une grosse chaleur. Par contre la masseuse kyné était formidable, ces massages sont de vrais massages et font un bien fou.
Stayed 8 nights in Apr 2025

10/10 Excellent

Marloes

Liked: Cleanliness, staff & service, property conditions & facilities
Prachtige lokatie en uizicht
Stayed 5 nights in Apr 2025

6/10 Okay

Sofia

Disliked: Cleanliness, property conditions & facilities, room comfort
Smutsigt, nedgånget och tråkig frukost. Utsikten är dock magisk.
Stayed 3 nights in Mar 2025

8/10 Good

Sai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel but very remote
Stayed 3 nights in Feb 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We did the downhill walk into the Valley of the Nuns many years ago and always thought it would be amazing to stay in the hotel high up at the start of the walk. The views from the rooms over at thousand feet above the valley are amazing and it’s great to be up there as the sun sets and rises. The Reception staff are very friendly and check in was easy with parking outside. The room was clean with a large balcony and top marks for the shower. The noise from the young family next door rather spoiled the quiet surroundings and showed the walls were thin however. Being out of the season the restaurant was all but closed down and the food was nothing to rave about although the service was friendly. Breakfast again was fairly poor with no fresh juice and as the numbers staying weren’t great it seemed they didn’t feel the need to make an effort. Fried eggs under cooked and served on a cold plate. A kettle was provided in the room but enough for one drink only and no milk. Great if you want the views to yourself after the daytime tourist rush but not the relaxed environment with a bar and good food we’d hoped for.
Stayed 1 night in Jan 2025

8/10 Good

MME LL FARIA ABREU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nossa estadia foi muito boa. Adoramos a piscina, jacuzzi e sauna. Quarto amplo e limpo, cama confortável. Com café e cha, mas na opinião deviar ter 1 garrafa de agua. Funcionários simpáticos e atenciosos. Jantar estava delicioso podia ter menu de criança. Pequeno almoço muito bom com muito variedade.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazong stay. Obviously the views were stunning, but on top of the view the included amenities for the price, you cant beat it. Breakfast was inlcuded and made on the spot. I stayed during off season, late November. I felt like I had thr place to myself. I love that every room includes a view. I just wish I had more time.
Stayed 1 night in Nov 2024

8/10 Good

Yulia

Liked: Cleanliness, staff & service, amenities
Only reception staff makes a difference here! Very friendly and helpful! Breakfast is quite bad, including the service. The area is of course fantastic but the hotel is quite outdated and requires renovation.
Stayed 2 nights in Nov 2024

6/10 Okay

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die ruhige Lage, die Architektur und der Ausblick auf das Nonnental sprechen für die Unterkunft. Das Zimmer war sauber und hatte eine sehr große Terrasse. Leider hat die Frühstücksleistung nicht unsere Erwartungen erfüllt. Auch das Wasser im Whirlpool war unseres Erachtens zu stark gechlort und reizte die Augenschleimhäute. Letztendlich für ein/ zwei Übernachtungen okay.
Stayed 6 nights in Nov 2024

8/10 Good

Frederic

Liked: Cleanliness, amenities
Included breakfast buffet was cold and below average. Location is fabulous.
Stayed 1 night in Nov 2024