Greenock Custom House Hotels

"Great ambience nice family owned hotel with a beautiful history "

"Great stay for the cost, everything i needed for the night"

"This hotel is really run down. Needs a coat of paint & major overhaul. Nothing looked like the pictures. The location is great & the front desk staff are wonderful. So, at least it has that going for it. Breakfast quality was disappointing. Some random buzzer was being tested the 1st morning & woke our young grandkids up. No warning on the buzzer at all. "

"I can't say enough about the Sugar Boat....check in, personnel, food.. all incredible. The location is perfect..right in the middle of a pedestrian square. Every single interaction we had with the staff couldn't have been more positive. Wonderful experience!"

"Friendly staff, nicely decorated and a good breakfast, just what was needed."

"Staff great helpful,room big enough bed bit uncomfy but for cost of it then I shouldn’t complain really ..everything was ok except not being able to get a drink as it only serves non alcoholic beverages lol but there’s a M&S garage just 5 mins down the road .overall experience was ok and I would recommend going as it was a bargain for the price "

"It was terrible the reception was very abusive and right from the moment we checked in and the rooms were disgusting and for all of that they had the cheek to charge £110 per night. Never again if it wasn’t for every other hotel fully booked for bank holiday I would have walked straight back out. "

"The hosts were very friendly. Room was lovely. Would recommend x"

"Lovely hotel on the seafront. Generous breakfast with all options included in the room price. Very pretty old pub building and location. Free parking. Very good price. What more would you ask for!"

"Lovely staff, but the hotel could be so much better by upgrading the rooms and increasing availability of food on offer. The gardens could also be beautiful if maintained properly. Regular bus service to and from Helensburgh which has lots of restaurants to choose from, but would be nice to be able to eat in the hotel if have been out all day."

"Lovely breakfast and dinner"

"Perfect place too stay in Dunoon and Jackie is top!"

"Wonderful, staff are excellent, we will be back in the very near future!"

"Large well appointed room and bathroom, clean, great breakfast, easy to parking, quiet, good restaurant/bar/cafe just next door. "

"Wonderful staff, great breakfast, nice room. I highly recommend this hotel. "

"Nice stay as always "

"Ample parking, the staff were great especially the young girl that does the meals she was fantastic, room was spotless & breakfast was great with plent to choose from, cooked food was lovely"

"Great having the EV chargers on the car park, welcome bonus for a quick 1 night stay"

"Property was more than adequate for what i wanted . staff were friendly"

"The breakfast was amazing and the rooms were clean. The hosts were super friendly and accommodating!"