「The hotel staff is friendly, the hotel amenities are very efficient and effective, and the view of the mountains from the top two floors - is just fantastic.
Had a bit of a medical emergency, and the hotel had no immediate response. They did not know how to call a doctor, but they did provide a car to take me to the hospital next-door but did not offer the car service to come back.」
「Great heritage hotel well laid out set in a tea garden estate. Service and staff were excellent and the food was very good. Only 30 mins from the airport. 」
「We chose this hotel for its colonial history and it mef all our expectations. We had dinner in their restaurant, and although the place was quiet (only one other table was occupied) the food was delicious and the service was excellent.」
「Service, location, friendly accommodating staff made us feel like home. Kanchanjungha views from hotel view point.. outside some rooms, dining hall, outside reception.. everywhere. Gave some suggestions and feed back to the general manager who was very appreciative of the constructive feed back. Passion of the staff to serve customers is unparalleled and trickles down from the leadership of Debarya, who seems to talk about the resort like it's his baby. Doma in dining room, authentic Nepalese...
「Great location, walkable to the Toy Train. Many restaurants close by. The hotel was able to organise taxis and sightseeing trips. The staff were very helpful. The restaurant was very busy at breakfast but there was no shortage of food. Would stay again.」
「Great value for the purchase. We prolonged our stay. Nice big room with a view over Darjeeling and Kangchendzonga. The cleaning and roomservice is efficient. The reception is efficient too and very kind with advices. Thanks to Priyanka. 」
「Good property to stay at very good location. Staffs are polite and helpful. Only problem I faced while checking out that they could not find my payment which already made during booking the room on hotels.com.There must have some communication gap between hotel and hotel.com causing unnecessary delay in checking out.」
「We had an amazing stay at ging tea house
It is a rare gem hidden in the mountains with breathtaking views. The property manager Mr.
Andrew made sure our stay was memorable. He helped us with the directions. He and his team work day and night to make sure we have tasty food for breakfast lunch and dinner and making nice dargeeling tea for us.
The property is located in the mountains with lots of greenery and small hikes to explore the tea plantations. Will definitely visit here again. 」
「We had an excellent stay - property is fantastic . Staff are very eager to help . The property is very close to the local train station - around 5 mins walk . Although the property is on the main road, the rooms are very quiet - especially ones facing away from the road. Overall we enjoyed the stay and will definitely recommend this hotel. 」