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"Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return"

"Highlight was definitely the onsen. This is the best onsen I have ever used in any area of Japan. It's huge, there are so many different options for baths, and the women's open air bath was so beautiful and picturesque in the middle of winter, right next to a snow covered mountain. It was spotless clean and they provide so many amenities. We stayed in a Japanese style room and it was lovely. The different wings weren't actually as spread out as it seemed so nothing was too far away. Buffet dinner and breakfast were great, lots of variety and lots of vegetarian options which I was worried about! Hands down the best spot for Jigokudani and the boardwalk and park trails (most of the trails were closed for winter though). An easy short stroll to the valley and in the other direction cute souvenir shops. Definitely recommend :)"

"Beautiful "

"Was great experience to stay at Westin Rusutsu Resort. Perfect accommodation, and excellent service. Food is good at restaurant and massage was amazing. "

"Thoroughly enjoyed my stay here for 2 nights. The benefit of being able to wear just socks and walk throughout the hotel is amazing. Being able to use a private onsen on the first floor and in your room is very nice. While food is good, I wouldn't call it great. It's multi-course but always has a hotpot round and you can order extra dishes if you are hungry. If you stay for 2 nights, you can choose your next night's main dish but it's also hotpot style main. Wouldn't recommend staying for food but everything else is fantastic and worthy of 2 nights stay."

"Loved it! Great property and wonderful onsen and breakfast"

"Staff hospitality and stunning lake Toya view from the room. These are amazing!"

"The onsen was the best I’ve ever been in. The outdoor “wood spas” with about 10 different minerals and essential oils was absolutely fantastic. My only gripe is that the half board meals are identical day to day. I only stayed 2 days, so I’m not sure how frequently the food items change. I will say the selection is giant. Because I’m used to places that change the food options daily.. I tried to eat through the whole buffet on the first day, trying little bits of everything. Had I realized it didn’t change, I would have just had larger portions of some items and tried other stuff the next day. "

"Everything was great! Staff were all friendly and helpful. I don’t think I’ll ever have breakfast that good before. "