The Maples Niseko, near Niseko Mountain Resort Grand Hirafu, offers a full-service spa and ski-in/ski-out access. Enjoy downhill skiing, on-site equipment rental, and dining at R Niseko from breakfast to dinner. Free in-room WiFi, tour assistance, and luggage storage are provided.
Kutchan is home to The Maples Niseko. Niseko Mountain Resort Grand Hirafu and Niseko Annupuri International Ski Area are worth checking out if an activity is on the agenda. Rusutsu Resort and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Take in the nearby slopes with skiing, or try out other outdoor activities such as snow tubing, snowmobiling and sledging. Visit our Kutchan travel guide
With direct access to the slopes, The Maples Niseko makes guests feel at home with amenities such as a full-service spa, ski storage and complimentary wired Internet access. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with Netflix, and a kitchen with a stovetop and a microwave. Added amenities include premium bedding, a coffee/tea maker and a rice cooker.
The Maples Niseko offers 105 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Accommodation at this 5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and rice cookers. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with Netflix.
Recreational amenities at the aparthotel include ski-in/ski-out access.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Focus Physio. The spa is open daily.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Return airport shuttle (surcharge)
Onsite parking available only on request
Free secured, uncovered self parking on site
Limited number of on-site self parking spaces per unit
Family friendly
Children stay free (see details)
Restaurants on site
Elements Bento Box
R Niseko
Roketto
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Rice cooker
Toaster
Dining
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
3 restaurants
Dining table
Bedrooms
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toilet with electronic bidet
Towels provided
Living spaces
Dining table
Entertainment
Flat-screen TV
Netflix
Streaming services
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Concierge services
Lockers
Luggage storage
Safe
Tour and ticket assistance
Vending machine
Things to do
Downhill skiing
Pilates classes
Ski equipment rentals
Ski storage
Ski-in/ski-out access
Snow sports gear
Snowboarding
Sledding nearby
Snowmobiling nearby
Snowshoeing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
105 units
2,018 buildings
6 floors
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternative location: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.
Renovations and closures
The following facilities are closed on Wednesday and Sunday:
Restaurant
Access methods
Private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for JPY 8000.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 3.00 per cent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children
Crib (infant bed) fee: JPY 8000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 4 days.
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
The Maples Niseko Kutchan
The Maples Niseko Aparthotel
The Maples Niseko Aparthotel Kutchan
Frequently asked questions
Is The Maples Niseko pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Maples Niseko?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at The Maples Niseko on 2 Apr 2026 start from HK$2,598, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Maples Niseko?
Self-parking is free at this property.
What time is check-in at The Maples Niseko?
Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at The Maples Niseko?
Checkout is at 10 AM.
Does The Maples Niseko provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Maples Niseko located?
Set amidst the mountains, this ski-in/ski-out aparthotel in Kutchan is within 1 mile (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu, and is convenient for winter sports, such as snow tubing and snowshoeing. Annupuri and Noasc are also within 3 miles (5 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Maples Niseko Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.8
Location
8.6
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 59 out of 84 reviews
10 - Excellent
59
Rating 8 - Good. 16 out of 84 reviews
8 - Good
16
Rating 6 - Okay. 5 out of 84 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 84 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 84 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Gail
24 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.
Gail
Stayed 4 nights in Mar 2025
8/10 Good
Rajinder Singh
7 Apr 2025
Liked: Amenities, property conditions & facilities, communication
Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.
Rajinder Singh
Stayed 6 nights in Mar 2025
10/10 Excellent
Anton
15 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Maples is a great choice for larger groups. More basic in services than a hotel but the units are great - spacious and well equipped. Also a fantastic location.
Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
Very good experience, excellent service all staff was very helpful n welcoming, room was great well equiped, location fantastic.
Verified traveller
Stayed 3 nights in Mar 2024
10/10 Excellent
Joe
18 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night.
Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,
Joe
Stayed 4 nights in Dec 2024
10/10 Excellent
ALAIN
31 May 2024
Liked: Cleanliness, property conditions & facilities, communication
Large condos. Really relaxing. Ski in ski out
ALAIN
Stayed 5 nights in Feb 2024
10/10 Excellent
Caroline
27 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples
Caroline
Stayed 4 nights in Dec 2024
10/10 Excellent
Steven
29 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
1. Safety - every part of the door need access by using our room card.
2. Easily accessible to skii area.
3. Room is big and spacious. Everything in the room we need is there.
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
Just a perfect stay in The Maples Hotel.
Wverything is perfect, we are group of 9 people and got a good stay in the penthouse.
the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko
It's a tidy place to stay close to the lift chairs & nice view.
About the dry room & storage, no as connivence as most of the ski in-out resort but just enough. There's not enough warm to dry the gears over night.....
Verified traveller
Stayed 5 nights in Mar 2024
10/10 Excellent
Parker
4 Mar 2025
Liked: Cleanliness, room comfort, communication
Comfortable, Friendly, Convenient
The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows.
The hotel is modern and stylish and everything is new and in pristine condition.
Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines).
My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
Maria
Stayed 1 night in May 2024
10/10 Excellent
Anthony
27 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to hirafu ski lift.
A lot of shops for eating
Hangkun
Stayed 3 nights in Mar 2024
10/10 Excellent
DATO WONG LAI
18 Feb 2023
Liked: Cleanliness, staff & service, amenities
One of the best ski in hotel we stayed in Niseko, able to cook simple food, friendly staff and pick up and send to Hirafu welcome center service was great. We will definitely make the next booking again .
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.
Frederick Lai Cheung
10/10 Excellent
Hardi
2 Jun 2024
Excellent
Hardi
Stayed 7 nights in Mar 2024
8/10 Good
Bryan
18 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property and staff. However, there is a overwhelming sulfuric/sewage smell issue, particularly in the bedrooms and the water that comes from the bathtub in the suite. The only solution is propping windows and doors open at all times.
Though the smell may be attributable to the neighboring onsen facilities, the smell is too strong to be acceptable. If the Maples could figure out how to fix this, it would be a perfect stay.