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Kitayuzawa Mori no Soraniwa

3.5 star property
Travelers soak in the natural mineral hot spring at this woodland retreat, where a sauna and steam room offer additional relaxation options

Choose dates to view prices

Located near Kimundo Waterfall, Kitayuzawa Mori no Soraniwa provides a peaceful escape with its indoor onsen. Guests relax in the garden, while children enjoy the playground. The property includes free in-room WiFi and serves a hearty breakfast buffet each morning.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is HK$1,354
HK$1,653 total
4 Jun - 5 Jun
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About this property

Kitayuzawa Mori no Soraniwa

  • Hotel near Sobetsu Samuzu Road Station
  • Located close to Kimundo Waterfall, Kitayuzawa Mori no Soraniwa provides an indoor mineral hot spring (onsen), a terrace and a garden. For some rest and relaxation, visit the sauna or the steam room. In addition to a playground and a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • Additional perks include:
    • An indoor pool and an outdoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), hot springs on-site and a round-trip airport shuttle (surcharge)
    • A vending machine, a lift and free newspapers
  • Room features
  • All 230 individually furnished rooms offer thoughtful touches such as air conditioning, in addition to amenities such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with bidets and shower/bath combinations
    • Fridges, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must check in by 8.30PM to receive dinner.
This property offers train station pickup service from Sapporo only.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2500 per person
  • Airport shuttle fee: JPY 1500 per person (one-way)
  • Airport shuttle fee per child: JPY 1500 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Does Kitayuzawa Mori no Soraniwa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Kitayuzawa Mori no Soraniwa?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Kitayuzawa Mori no Soraniwa on 4 Jun 2026 start from HK$1,354, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kitayuzawa Mori no Soraniwa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kitayuzawa Mori no Soraniwa?

Self-parking is free at this property.

What time is check-in at Kitayuzawa Mori no Soraniwa?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Kitayuzawa Mori no Soraniwa?

Checkout is at 10:00 AM.

Does Kitayuzawa Mori no Soraniwa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 1500 per person applies.

Where is Kitayuzawa Mori no Soraniwa located?

Situated in a national park, this hotel is 10.3 mi (16.6 km) from Sobetsu Samuzu Road Station and 10.4 mi (16.7 km) from Sobetsujohokanai. Lake Toya and Kimundo Waterfall are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 80 out of 174 reviews
Rating 8 - Good. 61 out of 174 reviews
Rating 6 - Okay. 16 out of 174 reviews
Rating 4 - Poor. 15 out of 174 reviews
Rating 2 - Terrible. 2 out of 174 reviews

Reviews

Verified

10/10 Excellent

Jung kwang

Family friendly onsen
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kitayuzawa Onsen Hotel

Fabulous Family friendly hotel with many large onsen pools. Lots of space & activities for the kids too. It can get a tad noisy at dinner in the buffet hall.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Nathan

Disliked: Cleanliness
Not great for couples / friends travelling unless you have young kids. Basically a mini resort hotel filled with families and young children. Onsen was decent and the outdoor pool is nice. Property is in the middle of nowhere, about a 40min drive to the nearest town. You do get a breakfast and dinner buffet included and while the food is fairly good its the same every day.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Ngan Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor onsen pool for kids to play is very good. However, we feel disappointed with the food. We had dinner at 6:30 (the last time slot offered by the hotel), at 6:50 some food already running out and no refill. I have visited Japan for many times and never seen this happens before. Something wrong with the resturant management.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Hoi Ying

Liked: Staff & service, room comfort

Family trip

Little but expensive compare with what they have served. Long queue for self check in, early arrive if you want to join the activities afterwards. Room is big but dust is easy found, air conditioning not quite function. Great for kids, but most of the activities need to register & pay extra. Good place for dining with free playground, the outdoor onsen beach is nice but better to bring a footwear to protect your feet especially for children, the ground in the beach area is easy to hurt their skin due to they revamp with non-slip sand
Stayed 1 night in Jul 2024
Verified

8/10 Good

Hoi Ying

Liked: Staff & service, room comfort
Little but expensive compare with what they have served. Long queue for self check in, early arrive if you want to join the activities afterwards. Room is big but dust is easy found, air conditioning not quite function. Great for kids, but most of the activities need to register & pay extra. Good place for dining with free playground, the outdoor onsen beach is nice but better to bring a footwear to protect your feet especially for children, the ground in the beach area is easy to hurt their skin due to they revamp with non-slip sand
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

TSZ HEI VANESSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place a lot! Good for friends and damily, room is spacious and clean. Would definitely come back :)
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Krystal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff at the front desk was poorly trained and couldn't find my Expedia reservation at first. Indoor play places weren't included in the hotel fee although I think they should have been.
Stayed 2 nights in May 2025
Verified

6/10 Okay

LK

Liked: Staff & service, amenities, property conditions & facilities
The room partly no clean when I check in
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Zhi Heng Caleb

Disliked: Cleanliness, staff & service, amenities
If you are a non-smoker, do yourself a favour and skip this place. The hotel uses central air conditioning and the rooms on the non-smoking floor (level 7) smell musky with a stale cigarette stench. We had 3 rooms in my group and all the rooms were the same even when we changed rooms. In addition, most of the service staff were non-Japanese, they could not communicate well and did not appear to be well trained and quite rude. When I tried to gently share some feedback with the reception staff, she simply grunted and ignored me. Of the dozens of Hotels I’ve stayed in across Japan, this has to be the worst.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not for couples and not clean

This is not the place for a relaxing vacation. We knew it was family friendly but this hotel purely caters to families with small kids. If you enjoy being woken up in the middle of the night by screaming toddlers and screaming adults, someone pounding on the floor or against the walls this is the place for you. Unfortunately the place is also filthy and smells gross. Mold in the windows and the bathroom, hair in the shower and on the floor, toothpaste spills from previous guests on the bathroom doors. The furniture in the room is fine but the bathrooms look like something you have in a hospital and not a hotel. The staircase and elevators are disgusting, no one has cleaned there in a long time and the smell is apprehensive. We were lucky to have a car and go somewhere during the day, otherwise you are stuck in your room or the onsen because there is nothing else to do for adults without kids. The food was decent and staff is friendly but that doesn't make up for the shortcomings.
Stayed 5 nights in Jan 2024
Verified

2/10 Terrible

Jasprit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very disappointed that this property was advertised at Expedia which we booked from Australia: limited vital information. We arrived to find that dinner was included in room rate. However we soon discovered that there is NO WAY to explore area due to limited transport options For eg only buses leave for airport and Sapporo at 10ish am, Return bus from Sapporo is at 1pm. No other way to get to anywhere if you don't have a car: a taxi to Sapporo or rusutsu could be up to $500 aud. There is NO restaurants around other than hotel buffet dinner. We had two kids with us and there was NO LUNCH options to buy other than hotel shop selling snacks and chips, My kids had NO LUNCH for 3 days. Staff speak no English other than two Nepali and Sri Lankan staff we met, They seemed to know nothing much about how to get tranpsport or public transport. The rooms were stuffy and HOT for 3 nights despite winter: we did not get any decent sleep. Windows didnt open. We complained to hotel and Expedia and checked out 2 days early, Hotel said they would refund as If Expedia sent them an email. We called Expedia multiple times before cancelling to confirm to them the answer from hotel: Expedia refused to talk to the English speaking reception staff when I called them. Then Expedia called us back to say no staff was speaking English. Few days later Expedia emailed to say hotel refused refund: after they had allowed us to cancel saying they will refund. Im still contacting Expedia but no reply
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Kanon

Liked: Cleanliness, staff & service
よかったです
Stayed 1 night in Mar 2026
Verified

4/10 Poor

万希子

Liked: Cleanliness
Disliked: Staff & service, amenities
朝食が前日の夕食とあまり変わってなかったのが残念でした
Stayed 1 night in Feb 2026
Verified

6/10 Okay

SAORI

Disliked: Cleanliness
ソファーが汚かったり、床に何かの食べカスが落ちていたり、トイレに髪の毛が落ちていたり、、掃除があまり行き届いていないように感じました。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, amenities, property conditions & facilities
部屋が清潔で良かった
Stayed 1 night in Nov 2025
Verified

8/10 Good

いくよ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
孫を連れて宿泊しましたが　遊ぶところが多く 楽しく過ごしました チェックアウト後もゆっくり遊べるのでよかったです 食事も時間でくぎられていたので　料理を取るのに行列にならずにスムーズでした
Stayed 1 night in Nov 2025
Verified

8/10 Good

tomoharu

Liked: Cleanliness, staff & service, property conditions & facilities
6部屋分ではあるがチェックインに30分掛かった。また、15時まで部屋に入れないとしても、チェックインはホテルに到着したら、予め行うべきと思う。結局15時になってから一斉に始めるから混み合う。結果、客は行列となり作業効率が悪い。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chi Kwong Terrence

Liked: Cleanliness, amenities, property conditions & facilities
這間親子飯店大部分都很好，房間很大，有適合大童和小童的遊玩設施。但這間飯店並沒有洗衣機烘衣機，由於我們前一天去玩水，無法處理濕衣服，很困擾，我們只好帶著全家的濕衣服去搭飛機，這很佔行李重量。 另外check in 時需要排隊，我們是星期六入住，排了40分鐘，才完成check in 手續。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

????

Liked: Cleanliness, staff & service
施設内がとても暑かった。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

HIROMI

Disliked: Cleanliness, staff & service, amenities
夫と娘一家と全6人で宿泊しました。 プールで遊び、地下の遊び場でもたくさん遊び、 夕食も朝食もビュッフェを堪能しました。 レストランが広く、数箇所に分かれていろいろな料理が並んでいましたが、全部は見て回るのが大変でしたし、到底自分で食べることは不可能です。そして何より人が多すぎました。 部屋は、2家族2部屋が3階と5階に分かれていて、食事やお風呂、プールなどに行くタイミングを合わせるのが大変でした。 ベッドはちょうどよい硬さで寝心地は良かったです。ただ、部屋の中の棚や格子、窓の桟とかに埃が積もって汚れていたのが、とても嫌で不快でした。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

TSUTOMU

Disliked: Cleanliness, staff & service, property conditions & facilities
スタッフの数が明らかに少ない。数年前のホスピタリティが下がった。ターゲットが未就学向けに特化してきている。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

たく

Disliked: Amenities, property conditions & facilities
とにかく暑かったです。冷房は効いておらず、寝ていても暑くて起きました。 案内は不親切でした。どこに何があるのか全部こっちで調べるしかないのかと。 食事会場はキッズスペースから埋まります。子どもが食事を取りに行くのが大変でした。連泊したのに、そのあたりは融通がきかないのだなと思いました。
Stayed 2 nights in Jul 2025
Verified

8/10 Good

??

Liked: Amenities, property conditions & facilities
エレベーターホールの窓の外のクモの巣がハロウィンの飾りかと思うレベルでした。
Stayed 2 nights in Jul 2025
Verified

8/10 Good

キミコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供連れ向きホテルになります。チェックイン、チェックアウトに物凄く並ばされ時間のロスが気になった。子供達は遊ぶ施設やプールで思う存分楽しめたので、お子様連れにはオススメです。
Stayed 1 night in Apr 2025